[howan]

pc windows vista.. after i turned on the combuter there is a message appear sayed (wr_popup stop working) and it will fix it but nothing happened . when i want to download any antivirus program the pc refusing that and turn off and on automatically with out any order of me ,,,,,, what can i do

[Triple6]

Is this the same computer that you mention here: http://forums.techguy.org/windows-xp...mation-id.html as being infected with viruses?

If so you may still be infected, how did you attempt to resolve that infection?

1. Please download HijackThis:
Please go here to download HijackThis.

• To the right of the green arrow under HijackThis downloads click on the Executable button and download the HijackThis.exe file to your desktop.
• Double-click the HijackThis.exe file on your desktop to launch the program. If you get a security warning asking if you want to run this software because the publisher couldn't be verified click on Run to allow it.
• Click on the Scan button. The scan will not take long and when it's finished the resulting log will open automatically in Notepad.
• Save the log file to your desktop. Copy and paste the contents of the log in your post.

Please do not fix anything with HijackThis unless you are instructed to do so. Most of what appears in the log will be harmless and/or necessary..

[howan]

no it's not windows xp .. it's another pc vista .. can i use that program you mentioned . hijackthis .exe or no . regarding the windows xp i asked for free activation of microsoft office 2003
it's defferent case .

[Triple6]

Yes, Hijacthis works on Vista.

[Phantom010]

HijackThis is a little buggy on Windows 7 and Vista, especially on 64-bit operating systems.

If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first

[howan]

still the pc turn off and on automatically , not accepting the hijackthis download. !!