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Solved: Uninstall Game N Go


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kbexraf kbexraf is offline
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08-Feb-2012, 06:39 AM #1
Question Solved: Uninstall Game N Go
Somehow Game XN Go got downloaded on my Vista 32 bit pc. I certainly didn't authorise it and in fact,I have no games whatsoever on my computer. I uninstalled them as soon as I got the pc.
The programme keeps popping up and despite all my efforts,I am unable to uninstall it.

The Game XN Go is linked to Skype Extras (which I haven't got installed) From Skype forums,it seems that Skype will not take any responsibility for it. To uninstall it, states go to Control Panel- Programmes and Features - Select the game and click Uninstall. BUT it does NOT appear in the listed programmes.

I have searched my computer for any files etc that refer to it - these include -Game XN Go - Easy Bits (they are the programme owners) WTF ( I don't know what the association is to the game but is is mentioned elsewhere on the web and of course in Skype Tools. All to no avail.

As the game is not considered to be malwaye,my firewall and security have not picked it up.

How can I completely remove it if I cannot find its' location on my pc?

Meanwhile. as with other users who have the same problem,I have uninstalled Skype as a protest over their refusal to accept any responsibility for it.

PLEASE PLEASE Help me !
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08-Feb-2012, 08:47 AM #2
Try the free Revo Uninstaller.
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08-Feb-2012, 02:21 PM #3
I alreday have an excellent registry cleaner - the problem is that i cannot fine a single file with the name Game XNGo, easy bits or WTF as mentioned in my topic. Nothing I do seems to get the b****y programme uninstalled. I am not familiar with the Revo Uninstaller but I will try it later on and fingers crossed can restore normality to my pc.
Thanks for the suggestion - much appreciated.
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08-Feb-2012, 02:22 PM #4
Revo is not a registry cleaner, it's an uninstaller.
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08-Feb-2012, 06:11 PM #5
I have downloaded and installed the REVO software and appologise for confusing it with a registry cleaner.
Revo came up with icons or list of all programmes installed,but Game XNGO was not listed.
Using Task Manager,I managed to locate it processes then services. I selected the file folder and opened it up.In it were about a dozen entries,I selected all and then delete: it deleted all except two, the installation programme and the exe programme,the I tried again in another screen and got a message that I needed permission to delete them. Strange because I am the sole user administrator.
I checked Run as administrator but still denied.
Very odd that it is a programme but not being located by searching and in the contol panel uninstall pages
Having deleted the associated elements of Game XNGO, I may have partly solved the problem. I will shut down and restart to see if the b****y programme pops up.
Your advice is most welcome and thank you so much.
regards
Ken
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08-Feb-2012, 06:17 PM #6
Where are you seeing Game XN Go? In your browser? What browser are you using? In IE, click Tools > Manage Add-ons > look inside and disable the Game XN Go.

Last edited by Phantom010; 08-Feb-2012 at 06:23 PM.. Reason: Typo
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08-Feb-2012, 06:46 PM #7
Thanks for giving time to assist me.very kind of you,
I am using IE 8 (don't want 9) with Vista 32 bit. i did as you suggested but Game XNGO was not showing anywhere as an add on. I originall located an entry in task manager Services but since my last reply,I hhave restarted my pc and gone to Services but it is no longer there. I am thinking that as I deleted all the other associated stuff (just left the 2 that I could not access) I somehow have done what I set out to do.
This morning,partly as a protest against Skype who simpy are not interested,I uninstalled Skype who I believe are the host carries for the game.
In the next few days,I will re-install Skype and be extremely careful as to what services I select.
At 78 years of age,I do struggle when this type of event occurs and very grateful for the assistance you so kindly give.
I have e mailed REVO expolaining my problem,hopefully I will get a reply from them soon.
I will return to this forum to let you know the score.
Thanks again
Ken
.
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08-Feb-2012, 07:07 PM #8
1- Please click HERE to download HijackThis.

2- Run the program.

3- Click on the Main Menu button if not already there.

4- Select Do a system scan and save a logfile.

5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

6- Do not "Fix" anything unless advised to do so.

===================================================================

1- Run HijackThis again.

2- Click on Open The Misc Tools section from the Main Menu.

3- Click on Open Uninstall Manager.

4- Click on Save list...

5- Save the text file to the desktop.

6- Copy and paste the log from Notepad into your next reply.
__________________

Please read instructions and questions carefully, and reply in a timely manner... Thank you.

If your problem is solved, please click on the Mark Solved button.
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10-Feb-2012, 08:06 AM #9
Done the Hijack this suggestions you sent me
Have carried out the suggested task andd pasted the log below. What do I need to do about the "uninstall" list saved to my desktop?

Before I got your last message,i did a serach for GameXNGO and found it listed in two parts - the application programme and the application itself.
If I am able to delete both,do you thing that will rid me of the GameXNGO ?




Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
Adobe AIR
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.4.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression
Bonjour
CameraHelperMsi
Catalyst Control Center - Branding
CCleaner
Compatibility Pack for the 2007 Office system
D3DX10
Dell Dock
Dell Dock
EaseUS Todo Backup Free 4.0
EPSON Copy Utility
EPSON Photo Print
EPSON PhotoQuicker3.2
EPSON Printer Software
EPSON Scan
EPSON Smart Panel
erLT
Garmin City Navigator Europe NT 2012.20 Update
Garmin Lifetime Updater
Garmin Lifetime Updater
Google Advertising Cookie Opt-out
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
High-Definition Video Playback
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
HP Customer Participation Program 10.0
HP Imaging Device Functions 10.0
HP Photosmart All-In-One Driver Software 10.0 Rel .2
HP Photosmart Essential 2.5
HP Solution Center 10.0
HP Update
HPDiagnosticAlert
ieSpell
inSSIDer 2.0
iTunes
Java(TM) 6 Update 29
Junk Mail filter update
Logitech Vid HD
Logitech Webcam Software
Logitech Webcam Software Driver Package
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Default Manager
Microsoft Digital Image Suite 10
Microsoft Fix it Center
Microsoft Home Publishing 2000
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Word 2000
Microsoft Works
Microsoft Works 2000 Setup Launcher
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 11 Kwik Themes Basic
Nero Audio Pack 1
Nero Core Components 11
Nero Kwik Media
Nero Kwik Media
Nero Kwik Media Help (CHM)
Nero Update
Norton Bootable Recovery Tool Wizard
Norton Internet Security
Norton Management
Norton Safe Web Lite
OCR Software by I.R.I.S. 10.0
PC Tools Registry Mechanic 11.0
QuickTime
Rapport
Rapport
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Revo Uninstaller Pro 2.5.7
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Safari
Samsung Kies
Samsung Kies
Samsung OPTMouse Software
SAMSUNG USB Driver for Mobile Phones
ScanToWeb
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Segoe UI
Shop for HP Supplies
Sonic CinePlayer DVD Pack
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 1.1.11
WD SmartWare
Windows Live Communications Platform
Windows Live Essentials
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Windows Live Family Safety
Windows Live Family Safety
Windows Live ID Sign-in Assistant
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Windows Live Mail
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Windows Live Mesh
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Windows Live Messenger
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
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Windows Live Remote Client Resources
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Phantom010's Avatar
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10-Feb-2012, 08:27 AM #10
Run HijackThis.

Click on the Main Menu button if not already there.

Select Do a system scan and save a logfile.

Copy and paste the scan log from Notepad into your next reply. Do not attach it.

Do not "Fix" anything unless advised to do so.


For Windows 7 and Vista:

If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.
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10-Feb-2012, 09:32 AM #11
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:30:43, on 10/02/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19170)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe
C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe
C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\ProgramData\GameXN\GameXNGO.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\explorer.exe
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\Ken\Documents\Downloads\New Folder\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\IPS\IPSBHO.DLL
O2 - BHO: Advertising Cookie Opt-out - {8E425EB4-ADBD-4816-B1E8-49BB9DECF034} - C:\Program Files\Google\Advertising Cookie Opt-out\opt_out.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [LWS] C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [Garmin Lifetime Updater] C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
O4 - HKLM\..\Run: [EaseUs Watch] "C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe"
O4 - HKLM\..\Run: [EaseUs Tray] "C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [KiesPDLR] C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
O4 - HKCU\..\Run: [KiesHelper] C:\Program Files\Samsung\Kies\KiesHelper.exe /s
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [GameXN (update)] "C:\ProgramData\GameXN\GameXNGO.exe" /u
O4 - HKCU\..\Run: [GameXN (news)] "C:\ProgramData\GameXN\GameXNGO.exe" /n
O4 - HKCU\..\Run: [GameXN] "C:\ProgramData\GameXN\GameXNGO.exe" /silent
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: Internet - Shortcut.lnk = ?
O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/...nAxControl.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: EaseUS Agent - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
O23 - Service: Guard Agent - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files\EaseUS\Todo Backup\bin\GuardAgent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Management (MCLIENT) - Symantec Corporation - C:\Program Files\Norton Management\Engine\1.1.1.3\ccSvcHst.exe
O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\ccSvcHst.exe
O23 - Service: Norton Safe Web Lite (NSL) - Symantec Corporation - C:\Program Files\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
--
End of file - 11660 bytes
Phantom010's Avatar
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10-Feb-2012, 09:39 AM #12
Ensure UAC is Disabled first.

Run HijackThis again.

Select Do a system scan only.

Put a check mark on the following entries:

O4 - HKCU\..\Run: [GameXN (update)] "C:\ProgramData\GameXN\GameXNGO.exe" /u

O4 - HKCU\..\Run: [GameXN (news)] "C:\ProgramData\GameXN\GameXNGO.exe" /n

O4 - HKCU\..\Run: [GameXN] "C:\ProgramData\GameXN\GameXNGO.exe" /silent

Click Fix checked.


Restart the computer and re-enable the UAC.
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kbexraf kbexraf is offline
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10-Feb-2012, 01:07 PM #13
Wink BINGO _- By Jove I think it is cured!!
Thanks to the expert tuition given me on this forum by Phantom 010 I think that the GameXNGo has GONE !
Under the guidance given to me,I have visited places on the computer that I never knew existed.
The rogue installation of GameXNGo was somehow linked to SKYPE. They are reported as saying that it nothing to do with them but that is questionable.
This is on my Dell Vista 32 bit pc.Now this problem has gone,I will returnm to my old and trusted custom built XP comouter and the simple Outlook Express mail system.
Thanks Phanto 010 whoever you are. It has been an experience taking help from you.
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10-Feb-2012, 01:36 PM #14
You're welcome!
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