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How to turn off Personal search completion settings?


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Kevin39's Avatar
Kevin39 Kevin39 is offline
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Join Date: Nov 2009
21-Mar-2012, 09:48 PM #1
How to turn off Personal search completion settings?
Hi can anyone please help me with this?

Every time i try to type something in search bar Personal search completion settings pops up. Does anybody know how to turn it off?

thank you for any help on this
1002richards's Avatar
Computer Specs
Trusted Advisor with 5,236 posts.
 
Join Date: Jan 2006
Location: Sussex, UK
Experience: Intermediate
22-Mar-2012, 06:19 AM #2
Hi,
What browser are you using? IE, Firefox, Opera or ... ?

Thanks.
Richard
Kevin39's Avatar
Kevin39 Kevin39 is offline
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22-Mar-2012, 10:16 AM #3
Hi 1002richards
sorry i am using google chrome but it does the same thing when i do use IE to.

thank you
Phantom010's Avatar
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Experience: Advanced
22-Mar-2012, 10:31 AM #4
Do you have Complitly?
Kevin39's Avatar
Kevin39 Kevin39 is offline
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Join Date: Nov 2009
22-Mar-2012, 11:28 AM #5
Hi Phantom010
yes in programs and features list. should i remove it?

thank you
Phantom010's Avatar
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22-Mar-2012, 11:30 AM #6
If you don't need it, yes, remove it.
Phantom010's Avatar
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22-Mar-2012, 03:44 PM #7
Any change?
Kevin39's Avatar
Kevin39 Kevin39 is offline
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22-Mar-2012, 04:00 PM #8
Hi Phantom010
i removed the Complitly from my programs and features list. but it still happens.

thank you
Phantom010's Avatar
Computer Specs
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22-Mar-2012, 10:25 PM #9
1- Please click HERE to download HijackThis.

2- Run the program.

3- Click on the Main Menu button if not already there.

4- Select Do a system scan and save a logfile.

5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

6- Do not "Fix" anything unless advised to do so.


For Windows 7 and Vista:

If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.
__________________

Please read instructions and questions carefully, and reply in a timely manner... Thank you.

Why don't you just Google it?
If your problem is solved, please click on the Mark Solved button.
Phantom010's Avatar
Computer Specs
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22-Mar-2012, 10:25 PM #10
1- Run HijackThis again.

2- Click on Open The Misc Tools section from the Main Menu.

3- Click on Open Uninstall Manager.

4- Click on Save list...

5- Save the text file to the desktop.

6- Copy and paste the log from Notepad into your next reply.
Kevin39's Avatar
Kevin39 Kevin39 is offline
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22-Mar-2012, 10:35 PM #11
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:34:01 PM, on 3/22/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Blockbuster\BLOCKBUSTERMovielink\Movielink User.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\SelectRebates\SelectRebates.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Brad41\Downloads\HijackThis (2).exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigseekpro.com/somud/{0D2D54CA-679A-4529-8052-E8DBBB0324D8}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
R3 - URLSearchHook: (no name) - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: WeCareReminder - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: ShopAtHomeIEHelper - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: ShopAtHome.com Toolbar - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [LoadMSvcmm] "C:\Program Files (x86)\Blockbuster\BLOCKBUSTERMovielink\Movielink User.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Display] C:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [CamfrogServer60] "C:\Program Files (x86)\Camfrog\Camfrog Server 6.0\CamfrogServer.exe" 0 C:\Program Files (x86)\Camfrog\Camfrog Server 6.0\CamfrogServer.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
O4 - HKCU\..\Run: [ALLUpdate] "C:\Program Files (x86)\ALLPlayer\ALLUpdate.exe" "sleep"
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Brad41\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [Software Informer] "C:\Program Files (x86)\Software Informer\softinfo.exe" -autorun
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Brad41\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: APC UPS Status.lnk = C:\Program Files (x86)\APC\PowerChute Personal Edition\Display.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files (x86)\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files (x86)\ieSpell\wikipedia.HTM
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - https://h50203.www5.hp.com/HPISWeb/C...ataManager.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pu...sh/swflash.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: APC Data Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe
O23 - Service: APC UPS Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Movielink Core Service - Blockbuster - C:\Program Files (x86)\Blockbuster\BLOCKBUSTERMovielink\MovielinkCore.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SlingAgentService - Sling Media Inc. - C:\Program Files (x86)\Sling Media\SlingAgent\SlingAgentService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 19353 bytes
Phantom010's Avatar
Computer Specs
Trusted Advisor with 32,343 posts.
 
Join Date: Mar 2009
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Experience: Advanced
22-Mar-2012, 10:44 PM #12
Don't forget:

Quote:
Originally Posted by Phantom010 View Post

1- Run HijackThis again.

2- Click on Open The Misc Tools section from the Main Menu.

3- Click on Open Uninstall Manager.

4- Click on Save list...

5- Save the text file to the desktop.

6- Copy and paste the log from Notepad into your next reply.
Kevin39's Avatar
Kevin39 Kevin39 is offline
Member with 98 posts.
THREAD STARTER
 
Join Date: Nov 2009
22-Mar-2012, 10:48 PM #13
Adobe AIR
Adobe AIR
Adobe Reader X (10.1.2)
Adobe Shockwave Player 11.6
Agatha Christie - Peril at End House
AIM 7
Amazon Unbox Video
Apple Application Support
Apple Software Update
ArcSoft Software Suite
Bejeweled 2 Deluxe
Bing Bar
Bing Rewards Client Installer
Blackhawk Striker 2
Blasterball 3
Blio
BLOCKBUSTER Movielink
Bounce Symphony
Build-a-lot 2
Cake Mania
Camfrog Video Chat 6.1
Catalyst Control Center - Branding
Chuzzle Deluxe
CleanWaterAction Reminder by We-Care.com v5.0.5.1
Cucusoft DVD to Zune + Zune Video Converter Suite 8.8.8.8
CyberLink DVD Suite Deluxe
CyberLink DVD Suite Deluxe
D3DX10
Diner Dash 2 Restaurant Rescue
DivX Setup
Dora's World Adventure
Download Updater (AOL LLC)
DVD Menu Pack for HP MediaSmart Video
DVD Menu Pack for HP MediaSmart Video
Escape Rosecliff Island
Facebook Video Calling 1.2.0.159
Farm Frenzy
FATE
Final Drive Nitro
FLV Player
Freecorder 5
Garmin USB Drivers
Garmin WebUpdater
Google Gmail Notifier
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Heroes of Hellas 2 - Olympia
Hewlett-Packard ACLM.NET v1.1.2.0
HP Customer Experience Enhancements
HP Games
HP MediaSmart DVD
HP MediaSmart DVD
HP MediaSmart Music
HP MediaSmart Music
HP MediaSmart Photo
HP MediaSmart Photo
HP MediaSmart Video
HP MediaSmart Video
HP MediaSmart/TouchSmart Netflix
HP MovieStore
HP MovieStore
HP Product Detection
HP Setup
HP Setup Manager
HP Support Assistant
HP Update
HPDiagnosticAlert
HydraVision
ieSpell
IrfanView (remove only)
Java(TM) 6 Update 31
Jewel Quest Solitaire 2
Junk Mail filter update
Kobo
LabelPrint
LabelPrint
LightScribe System Software
Logitech Vid HD
Microsoft Default Manager
Microsoft Office 2010
Microsoft Office 97, Professional Edition
Microsoft Picture It! Express 7.0
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
Moraff's Maximum MahJongg 1.0
Movie Theme Pack for HP MediaSmart Video
Movie Theme Pack for HP MediaSmart Video
Mozilla Firefox 11.0 (x86 en-US)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser (KB973685)
MySpaceIM
Mystery P.I. - The London Caper
Nero 8
neroxml
Opera 11.61
PDF Complete Special Edition
Penguins!
PhotoNow!
PhotoNow!
PhotoScape
Picasa 3
PictureMover
Plants vs. Zombies
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
Power2Go
PowerChute Personal Edition 3.0.2
PowerDirector
PowerDirector
PressReader
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
RebateRobot Chrome Extension version 2.0.1
Recovery Manager
Redist
Revo Uninstaller 1.93
RoxioNow Player
Safari
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
ShopAtHome.com Toolbar
Skype Click to Call
Skype™ 5.5
SlingPlayer
SlingPlayer
swMSM
The KMPlayer (remove only)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
VC80CRTRedist - 8.0.50727.6195
Verizon Media Manager
Virtual Families
Virtual Villagers 4 - The Tree of Life
VLC media player 2.0.1
Wheel of Fortune 2
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Messenger
Windows Live Messenger
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
WinPcap 4.1.1
WinZip
Y!TunnelPro 2.6
Yahoo! Messenger
YouTube Downloader 3.5
Zinio Reader 4
Zinio Reader 4
Zuma Deluxe
Phantom010's Avatar
Computer Specs
Trusted Advisor with 32,343 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
23-Mar-2012, 07:03 AM #14
Try disabling the Google and Bing toolbars from your browsers.

===================================================================

If no luck,


Download, install and run the free version of Malwarebytes' Anti-Malware.

Click Update > Check for Updates.

When the definition files have updated, click OK.

Click the Scanner tab > Perform quick scan > Scan.

If infections are found during the scan, the number of infections will be highlighted in red.

When the scan is finished, click Show Results.

Make sure that everything is selected, then click Remove Selected.

If you're prompted to restart to finish the removal process, click Yes.

Start Malwarebytes' Anti-Malware again.

Click the Logs tab.

Highlight the scan log entry, then click Open.

When the scan log appears in Notepad, copy and paste it into your next reply.

===================================================================
Download, install and run the free version of SUPERAntiSpyware.

Click Check for Updates.

When the definition files have updated, click Close.

Select Perform Quick Scan and click on Scan your Computer.

If infections or problems are found during the scan, a list will appear.

When the scan is finished and the scan summary window appears, click OK.

Make sure that everything in the list is selected, then click Next.

If you're prompted to restart to finish the removal process, click Yes.

Start SUPERAntiSpyware again.

Click View Scan Logs.

Highlight the scan log entry, then click View Selected Log.

When the scan log appears in Notepad, copy and paste it into your next reply.


Phantom010's Avatar
Computer Specs
Trusted Advisor with 32,343 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
23-Mar-2012, 08:15 AM #15
I'd also remove the ShopAtHome.com Toolbar as well as WeCareReminder.
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