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AMD graphics installation error.


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mackers3764's Avatar
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15-Apr-2012, 11:52 PM #1
AMD graphics installation error.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8139 Mb
Graphics Card: Mobile Intel(R) HD Graphics, -250 Mb
Hard Drives: C: Total - 700800 MB, Free - 514891 MB; D: Total - 14299 MB, Free - 1595 MB; F: Total - 98 MB, Free - 84 MB;
Motherboard: Hewlett-Packard, 3388
Antivirus: Norton Internet Security, Disabled

Hello, I have recently uninstalled my graphics drivers successfully trying to fix an error with switch able graphics. I proceeded to download the correct driver for installation, the file opened to the AMD driver autodetect window. When clicking 'download now' I received an error HTTP 416. The driver will not download any further and I am unsure of which actions to take. Radeon 6770M graphics card.

Any advice would be greatly appreciated, thanks.
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16-Apr-2012, 12:29 AM #2
Use the manual download by selecting your card from the drop down menus.
Download the driver to your desktop then run the program.
http://support.amd.com/us/gpudownload/Pages/index.aspx
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16-Apr-2012, 01:09 AM #3
Once downloaded to desktop and I try run the application file, it says that my software/hardware is incompatible, 'the version of your graphics adapter is not supported. I just updated my graphics drivers under device manager, and I downloaded the correct file, and have also tried auto detect.
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16-Apr-2012, 01:51 AM #4
According to the data posted, you have Intel graphics, not AMD.
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16-Apr-2012, 02:09 AM #5
It didn't recognise the graphics card without the drivers so it's not in those specs.
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16-Apr-2012, 02:15 AM #6
Are you trying to use 2 graphics cards? If not, you need to disable the Intel graphics. If your other card does not appear in Device Manager, you will not be able to install its drivers.
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16-Apr-2012, 02:27 AM #7
I just disabled the Intel graphics, in device manager when I go under properties of the radeon graphics card i get this error message: Windows has stopped this device because it has reported problems. (Code 43)
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16-Apr-2012, 03:43 AM #8
There may be a setting in BIOS for disabling the onboard graphics.
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amd, http 416, radeon 6770m

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