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Solved: Printer problems


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foreverconfused's Avatar
foreverconfused foreverconfused is offline
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17-Jun-2012, 10:39 AM #1
Solved: Printer problems
I have a canon mp620 printer.

It has been working fine until today, and for some reason it goes to the settings
for copying, scanning, etc. Not the usual print page that I had seen.

When I want to print I choose settings and choose a page template form so
my page is printed the right way.

Haven't done anything to the printer, have printed over 100 pages and now it
is doing this.

I'm at a loss on how to correct this.

foreverconfused

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pip22's Avatar
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Join Date: Nov 2004
Location: England, UK
Experience: Intermediate
18-Jun-2012, 06:33 AM #2
Uninstall/Re-install printer driver.
Remember to observe correct installation procedure, which usually means disconnecting printer, start installing the driver, re-connect printer only when you see on-screen prompt to do so.
foreverconfused's Avatar
foreverconfused foreverconfused is offline
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18-Jun-2012, 09:29 AM #3
I had thought about doing that but I was worried since it originally had been installed on Vista, I wasn't sure if I tried installing the cd that came with the printer, it would work.
I had the drivers updated last year when I had problems accessing functions on the printer.
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