[profbb]

Microsoft® Windows Media Player Firefox Plugin

np-mswmp 1.0.0.8 Up to Date Adobe Acrobat

Adobe PDF Plug-In For Firefox and Netscape 10.1.3 10.1.3.23 Up to Date RealPlayer(tm) HTML5VideoShim Plug-In (32-bit)

RealPlayer(tm) HTML5VideoShim Plug-In 15.0.4.53 Up to Date RealNetworks(tm) Chrome Background Extension Plug-In (32-bit)

RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In 15.0.4.53 Up to Date Java Deployment Toolkit 7.0.50.5

NPRuntime Script Plug-in Library for Java(TM) Deploy 1.7.0.5 Up to Date Java(TM) Platform SE 7 U5

Next Generation Java Plug-in 10.5.0 for Mozilla browsers 1.7.0.5 Up to Date Shockwave Flash

Shockwave Flash 11.3 r300 11.3.300.262 Up to Date Windows Live® Photo Gallery

NPWLPG Unknown plugin Research Google Update

Google Update Unknown plugin Research RealPlayer Download Plugin

RealPlayer Download Plugin Unknown plugin Research RealJukebox NS Plugin

RealJukebox Netscape Plugin


EXTENSIONS:

DownLoadThemAll 2.0.13
mediaplayerconnectivity 0.9.4
PlacesCleaner 0.41
RoboForm Toolbar For Firefox 7.7.6
Yahoo! Toolbar 2.4.8.20120412011105


Unknown plugin

[Cookiegal]

Many are experiencing problems of this nature and it appears Adobe is still working on a fix. I suggest following this thread on the Adobe forums:

http://forums.adobe.com/message/4516716?tstart=0

and if you wish apply the temporary fix suggestions there.

[profbb]

I followed Adobe's suggested fix, but it didn't solve the problem for me.
The fix is available on YouTube, and it involves adjusting settings on RealPlayer.

Is there any way to downgrade to a previous version of Flash, say 10.2 or 11.2? These are not available on Adobe's site.

[Cookiegal]

Yes, in that article they give the following link to revert to a previous version:

http://forums.adobe.com/thread/1022066?tstart=0

[profbb]

I got a hold of Flash 10.2, but was unable to install because Adobe prevented the installation of an outdated version.

[Cookiegal]

I think the options were 10.3 or the previous 11.x version. Since those were in the instructions perhaps they are the only ones that will work.

[profbb]

The same thing happens with 10.3, and I can't find 11.2

[TOGG]

See if anything in the Adobe Troubleshooter helps, particularly the section headed 'A newer version already installed' ;http://helpx.adobe.com/flash-player/...r-windows.html

[Cookiegal]

Originally Posted by profbb

The same thing happens with 10.3, and I can't find 11.2

All versions are there in the links in the articles I provided.

[profbb]

All of a sudden everything works!!!

BTW, the problem was only with Win 7. Win XP never had this problem.

[Cookiegal]

Originally Posted by profbb

All of a sudden everything works!!!

So what version are you on at the moment? Did you get an update from Adobe that may have fixed the problem?

BTW, the problem was only with Win 7. Win XP never had this problem.

Yes, I was aware of that.

[profbb]

Everything is in the same state as it was when the problem began.

No notification from Adobe about any updates.

Very strange!!

[Cookiegal]

Oh well, at least the problem is solved.

[profbb]

Problem started again

[Cookiegal]

See here for new developments from Adobe:

http://forums.adobe.com/message/4498459#4498459