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Internet hang and master file disabled


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Sboutte   (Sharron) Sboutte is offline
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04-Jul-2012, 11:47 AM #1
Internet hang and master file disabled
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel Celeron processor, x86 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 503 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 64 Mb
Hard Drives: C: Total - 71939 MB, Free - 45110 MB; D: Total - 4368 MB, Free - 1751 MB;
Motherboard: ELITEGROUP, 945GCT-M3
Antivirus: PC Cleaners, Updated: Yes, On-Demand Scanner: Disabled

I ran RegCurePro and clicked fixall. When I rebooted it stated that SATA Channel 1 . Master Disk HDD S>M>A>R>T> capability...Disabled
My internet 8 constantly hangs up and it takes forever to load
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Byteman   (Bill) Byteman is offline Byteman is authorized to help remove malware. Byteman has a Profile Picture
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04-Jul-2012, 10:21 PM #2
Antivirus: PC Cleaners,

Is this your antivirus program? That's malware I am pretty sure. You may have been infected.....

my advice> start a new thread in our Malware Removal forum and follow the Stickied guide up at the top of the first page here:

http://forums.techguy.org/virus-othe...e-posting.html
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Sboutte   (Sharron) Sboutte is offline
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05-Jul-2012, 07:13 AM #3
Unhappy antivirus:
Hi Byteman,

No my virus program is Microsoft Security Essentials. I did use AVG for awhile. I ran RegCurePro yesterday. It is supposed to be a Microsoft partner so thought it was safe but it did no good. I'm having even more problems now even though it says I am looking good. I posted in the Malware forum all the info requested.

Thanks for the help, I am 65 and not especially techy savvy so your help is truly appreciated!

Sharron
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Triple6   (Rob) Triple6 is offline
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05-Jul-2012, 12:44 PM #4
Registry cleaners are all garbage.

Have you tried to use System Restore and go back to before you install RegCure?

This message:
Master Disk HDD S>M>A>R>T> capability...Disabled
Is however completely unrelated and is a hardware/BIOS message saying that SMART monitoring for the hard drive is not enabled, thi swould have to be turned on the BIOS setup when you first turn on the computer; probably press DEL or F2 to enter the BIOS setup then you'll have to navigate the menus with the keyboard to find the SMART setting. SMART is used to predict failures on the hard drive, it's not perfect though.
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Sboutte   (Sharron) Sboutte is offline
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05-Jul-2012, 02:49 PM #5
System Restore
I did today, I went all the way back to June 1, 2012. The disabled part is still there, I will try what you suggested. Thanks!

Sharron
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Triple6   (Rob) Triple6 is offline
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05-Jul-2012, 05:29 PM #6
SMART being disabled cannot be enabled by software as it's a BIOS setting, it was also not caused by RegCure as RegCure cannot alter BIOS settings. It may have always been there or the BIOS may have coincidently been reset.
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