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Solved: Sansa SanDisc doesn't show on as drive


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csatennis's Avatar
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19-Aug-2012, 12:42 PM #1
Solved: Sansa SanDisc doesn't show on as drive
When I connect my Sansa Sandisc mp3 player to my HP (Visa Operating system) Pavilion it doesn't show up as a drive. It does show up on my Dell Inspiron. Any thoughts?

bob
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20-Aug-2012, 05:04 PM #2
You probably need to install SanDisk Media Manager: http://kb-eu.sandisk.com/app/answers/detail/a_id/5247

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csatennis's Avatar
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21-Aug-2012, 08:48 AM #3
I tried it, but the computer still doesn't recognize the SanDisk. The SanDisk itself says it's connected, but it doesn't show up as a drive.
stantley's Avatar
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21-Aug-2012, 09:24 AM #4
On the player go to Settings and make sure the USB transfer mode is set to MSC Mode (Mass Storage Class).
csatennis's Avatar
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22-Aug-2012, 09:36 PM #5
that did it...thanx
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