[winchye]

I took my computer in to get repaired, they got it a new harddrive and all.

i got it back today and i noticed i cant play any games because something to do with my with display/graphics driver, i checked device manager and its 'Standard VGA graphics adapter' i tried intalling a new one (nvidia geforce gt 320m) but i got blue screened after restart.i got no idea which driver i need to be able to play games again. my laptop has a sticker with 'nvidia geforce gt 320m' which is why i tryed to install that driver.

my laptop is an Acer aspire 4741 series.

please help

[pip22]

"Standard VGA graphics adapter" in Device Manager means your laptop is currently using Microsoft's basic VGA driver which is built-in to Windows. This is the default driver when the correct third-party driver is missing.

You need to download the correct driver from Acer's website. Do not download/install a driver from anywhere else because only Acer have the correct drivers for your Aspire laptop:

Acer USA: http://support.acer.com/us/en/default.aspx

Acer UK: http://www.acer.co.uk/ac/en/GB/content/drivers

If you've already installed a graphics driver from some other source, uninstall it before installing the correct one.

[winchye]

Gonna try this now, although i think i tried it earlier and ended up either getting a blue screen after restarting, or black screen after restarting.

[winchye]

I installed the driver it said to from the acer website, it intalled and then when i restarted i got blue screen, this was the error message.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8005FA4010
BCP2: FFFFF88004B21D20
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092312-47299-01.dmp
C:\Windows\Temp\WER-96049-0.sysdata.xml

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[winchye]

ive tryed installing the driver it tells me to on the acer website, still blue screens me. please help.