Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

All Other Software All Other Software
Search Search
Search for:
Tech Support Guy > > >

Solved: java plugin 10.21.2


(!)

rambkowalczyk's Avatar
rambkowalczyk rambkowalczyk is offline
Computer Specs
Member with 4 posts.
THREAD STARTER
 
Join Date: Apr 2013
Experience: Beginner
24-Apr-2013, 06:24 PM #1
Solved: java plugin 10.21.2
I had wanted to play Alchemy (at MSN games). I got a message that said my java was unstable and I should update. So I did. Then I got directed to the Java Websites where it asked me to Verify my Java Version (like it couldn't do this when it installed?) So I did.

Then got the message that Java plug in 10.21.2 is not installed properly. What was really annoying was I couldn't get rid of this message except by using the End task function. So, how does one install this properly? You would think Java would be a little more helpful in this matter.

If I try to ignore this and play the Alchemy game anyway, I then get the message "Java plug-in detected a JRE collision" Way so helpful. (hope you are detecting my sarcasm here).

Thanks for any help you can give.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A6-3600 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 5626 Mb
Graphics Card: AMD Radeon HD 6530D, 512 Mb
Hard Drives: C: Total - 451163 MB, Free - 387357 MB;
Motherboard: LENOVO,
Antivirus: Microsoft Security Essentials, Updated and Enabled
Triple6's Avatar
Triple6   (Rob) Triple6 is offline
Computer Specs
Moderator with 42,813 posts.
 
Join Date: Dec 2002
Location: Canada
Experience: Advanced
24-Apr-2013, 07:58 PM #2
Go to Programs & Features in the Control Panel and uninstall ALL JAVA versions. Then install the latest version from the Java website: http://www.java.com/en/download/
rambkowalczyk's Avatar
rambkowalczyk rambkowalczyk is offline
Computer Specs
Member with 4 posts.
THREAD STARTER
 
Join Date: Apr 2013
Experience: Beginner
24-Apr-2013, 09:45 PM #3
trying to uninstall java
When I hit the uninstall button I get the obligartory message "Are you sure you want to uninstall Java 7 update 21. (It appears to be the only Java program on the computer unless it has a different name). I hit yes.

Then I get the message Do you want to allow the following program to update software on this computer? So I click no because I'm trying to delete the d* thing. then nothing more happens.

I tried clicking yes. But then Java is telling me to close browsers which seem presumptuous, so I figured I check first.
Triple6's Avatar
Triple6   (Rob) Triple6 is offline
Computer Specs
Moderator with 42,813 posts.
 
Join Date: Dec 2002
Location: Canada
Experience: Advanced
24-Apr-2013, 10:14 PM #4
You need to close all browsers before uninstalling it and you do need to click Yes to allow it to make changes/uninstall itself.
rambkowalczyk's Avatar
rambkowalczyk rambkowalczyk is offline
Computer Specs
Member with 4 posts.
THREAD STARTER
 
Join Date: Apr 2013
Experience: Beginner
24-Apr-2013, 10:31 PM #5
Closed browsers. clicked yes. and Java is still in my control panel.
captainron276's Avatar
captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
Computer Specs
Member with 3,696 posts.
 
Join Date: Sep 2010
Location: TN
Experience: Intermediate
25-Apr-2013, 12:09 AM #6
Try this link for the Java uninstall program.

http://www.java.com/en/download/faq/...erversions.xml
rambkowalczyk's Avatar
rambkowalczyk rambkowalczyk is offline
Computer Specs
Member with 4 posts.
THREAD STARTER
 
Join Date: Apr 2013
Experience: Beginner
26-Apr-2013, 06:15 PM #7
problem is fixed. There were 2 java programs on the control panel and I was able to delete the one from Sun systems. The one I had tried to delete and couldn't was the most recent version.
captainron276's Avatar
captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
Computer Specs
Member with 3,696 posts.
 
Join Date: Sep 2010
Location: TN
Experience: Intermediate
27-Apr-2013, 11:38 PM #8
Rambkowalczyk,

Glad your up and running If you would, please click on the Solved icon at top of page.
sakurachan's Avatar
sakurachan sakurachan is offline
Member with 1 posts.
 
Join Date: May 2013
14-May-2013, 12:23 PM #9
Sorry but i can't see the solved icon, could you tell me where exactly?
captainron276's Avatar
captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
Computer Specs
Member with 3,696 posts.
 
Join Date: Sep 2010
Location: TN
Experience: Intermediate
14-May-2013, 12:37 PM #10
Should be an Icon at the top or bottom of the page when you get into the thread.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑