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Solved: Dxwebsetup Install error


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Connaboy's Avatar
Connaboy Connaboy is offline
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22-Dec-2006, 05:34 PM #1
Solved: Dxwebsetup Install error
Hiya,

I hope this is the correct place to post my question.

I'm trying to install NFS Carbon, but the PC complains about DirectX not being up to date. I try to install the newest version of DirectX of the Microsoft website. During installation I get an error message : "An Internal system error occured. Please refer to DXError.log and DirectX.log in your Windows Folder."

I am using Windows XP Proffesional Service Pack 2

Please find the log files attached..

Thank you in advance

Conna
Attached Files
File Type: log DirectX.log (59.8 KB, 352 views)
File Type: log DXError.log (3.0 KB, 268 views)
Triple6's Avatar
Triple6   (Rob) Triple6 is offline
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22-Dec-2006, 05:45 PM #2
Is this the installer you are trying: http://www.microsoft.com/downloads/d...displaylang=en
Its the full installer, it sometimes works when the other installers fail.
Connaboy's Avatar
Connaboy Connaboy is offline
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22-Dec-2006, 06:13 PM #3
Thank you for your reply.

I just downloaded the package from your link. I extracted it to a directory on my hard drive and ran the dxsetup.exe file. This time around the installation was instant. It didn't look like anything was done.

Please find attached a dxdiag log file. Could you perhaps assist me in confirming that DirectX is installed properly, because the dxdiag dialog window does not seem to find a DirectX version? If not installed correctly, how do I remove every trace from my system before I can try to re-install ?

Thank you.
Attached Files
File Type: txt DxDiag.txt (41.9 KB, 292 views)

Last edited by Connaboy; 22-Dec-2006 at 06:24 PM..
Triple6's Avatar
Triple6   (Rob) Triple6 is offline
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23-Dec-2006, 02:47 PM #4
Its definitely not installed right.

You can try running SFC /SCANNOW from the Start->Run prompt and see if that helps.

If not there are a few DX uninstallers available on the net. HEre's one: http://www.majorgeeks.com/download2935.html
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