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Administrator privileges


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pebble18 pebble18 is offline
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24-Jun-2007, 04:41 PM #1
Unhappy Administrator privileges
I am trying to reinstall Windows Live OneCare and am having problems. Their solution was to install OneCare Cleanup Tool, then restart the computer. When I try to install the cleanup, it will run the first program, but when I click to do the next step it says "You must have Administrator privileges to run this tool".

I DO have administrator privileges! I checked under user accounts and even turned Admin. off and back on, then restarted. I also repeated this with all 4 user accounts on my computer.

My computer is a Toshiba Satellite notebook with Vista Basic Home.

Thanks for any help you can offer!
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24-Jun-2007, 10:30 PM #2
Hi, Can you try the Run As Administrator method described here:

http://www.helpware.net/VistaCompat.htm

Let me know if that helps
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24-Jun-2007, 11:43 PM #3
administrator
This did not address my issue at all.
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25-Jun-2007, 08:34 AM #4
Quote:
Originally Posted by pebble18
I am trying to reinstall Windows Live OneCare and am having problems. Their solution was to install OneCare Cleanup Tool, then restart the computer. When I try to install the cleanup, it will run the first program, but when I click to do the next step it says "You must have Administrator privileges to run this tool".

I DO have administrator privileges! I checked under user accounts and even turned Admin. off and back on, then restarted. I also repeated this with all 4 user accounts on my computer.

My computer is a Toshiba Satellite notebook with Vista Basic Home.

Thanks for any help you can offer!
Search the Vista forum for Administrative privileges.
I can't remember the exact instructions but it is something like typing "Control Userpasswords2" in the "run" command box. You then need to select advanced tab twice.
Also need to uncheck other accounts with admin privileges and restart in safe mode.
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25-Jun-2007, 08:37 AM #5
Im not sure if it will work but you can try it.. It works with my games on vista.
Right click the file onecare.exe or whatever its called and choose run as administrator or right click>properties ..check box run as admin...
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25-Jun-2007, 01:45 PM #6
Quote:
Originally Posted by RootbeaR
Search the Vista forum for Administrative privileges.
I can't remember the exact instructions but it is something like typing "Control Userpasswords2" in the "run" command box. You then need to select advanced tab twice.
Also need to uncheck other accounts with admin privileges and restart in safe mode.
Because I only have Vista Basic Home, that "snapin" as they put it is not accesible.
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25-Jun-2007, 01:47 PM #7
Quote:
Originally Posted by jhhunt
Im not sure if it will work but you can try it.. It works with my games on vista.
Right click the file onecare.exe or whatever its called and choose run as administrator or right click>properties ..check box run as admin...
This won't work because I haven't been able to reinstall OneCare, therefore there is no exe file to click on.
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Noyb   (Jay) Noyb is offline Noyb is a Trusted Advisor with special permissions.
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25-Jun-2007, 01:55 PM #8
If it were me .. I'd try ..
Go to Control Panel >> Security ... and disable the User Account Control.
Not totally sure of the path ... I'm on XP right now.
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25-Jun-2007, 04:20 PM #9
Yep, UAC may be stepping on you here. http://www.petri.co.il/disable_uac_in_windows_vista.htm
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25-Jun-2007, 04:37 PM #10
I've left my UAC disabled ... Never had any problems on XP ... That UAC would have saved.
Installed WinPatrol instead ... http://www.winpatrol.com/download.html
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Noyb   (Jay) Noyb is offline Noyb is a Trusted Advisor with special permissions.
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26-Jun-2007, 04:02 PM #11
Quote:
Originally Posted by Noyb
If it were me .. I'd try ..
Go to Control Panel >> Security ... and disable the User Account Control.
Not totally sure of the path ... I'm on XP right now.
Whoops ..
It's Control Panel >> User Accounts >> Turn UAC on or off.
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02-Aug-2007, 09:51 AM #12
the short answer to your problem is that you can not "elevate" privileges in Windows Vista Starter Edition, Windows Vista Home Basic or Windows Vista Home Premium according to Microsoft. This is a deliberate tactic - see this comment from Microsoft technet: -

"With Administrator Approval Mode, Windows Vista will run most applications with standard user permissions even if the user is an administrator. If a user wishes to run a program that requires administrator permissions, they must give consent through a User Account Control prompt. This helps limit malware's ability to make system-wide changes without the administrator's knowledge."
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