There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
All Other Software
Tag Cloud
acer asus bios bsod computer crash driver drivers error ethernet excel freeze gaming gpu hard drive hardware hdmi internet laptop malware memory missing modem monitor motherboard mouse netgear network printer problem ram registry router slow software sound svchost.exe toshiba trojan usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Software & Hardware > All Other Software >
Pre-Built-in Webcam :Not Working....?

Reply  
Thread Tools
Suzanne_Lynn's Avatar
Junior Member with 2 posts.
 
Join Date: Jul 2007
Experience: Intermediate
14-Jul-2007, 08:47 PM #1
Exclamation Pre-Built-in Webcam Issues: Please help,...
For starters, I am simply a 17 year old girl with no experience in technical hassles. As I explain this problem, I will try to give you visual aid to make sure what I have said is directly and precisely understood.



Recently I"ve purchased a new computer with a webcam already built into the system, and, well [laugh] I 've dyed my hair and I wanted to show my dad, so I got on MSN to show him. Well the messenger couldn't find my Webcam, :


http://s90.photobucket.com/albums/k2...rrent=cam1.jpg

Frustrated , I tried another program with a friend, using Skype . And the same message was played back to me.( "You cannot change your camera settings because either your camera is not plugged in or you are using it in a video call with another program" ) So I did the following....




http://s90.photobucket.com/albums/k2...rrent=cam2.jpg
http://s90.photobucket.com/albums/k2...nt=Step1_2.jpg
http://s90.photobucket.com/albums/k2...nt=Step3_4.jpg
http://s90.photobucket.com/albums/k2...rent=Step5.jpg




Any ideas? I'm really getting pretty frustrated with this. Thank you very much for taking your time to look at it.


~Suzanne.

Last edited by Suzanne_Lynn; 14-Jul-2007 at 10:07 PM..
zyper95's Avatar
Computer Specs
Senior Member with 880 posts.
 
Join Date: Mar 2007
Location: Philippines
Experience: More than I know
15-Jul-2007, 06:22 AM #2
Have tried updating the webcam driver? Check the manufacturers websites for the latest update for your system. I also notice that your using windows vista, so you may better look for the webcam driver that is vista compatible.
JohnWill's Avatar
Computer Specs
Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
15-Jul-2007, 12:28 PM #3
If this is a laptop with a built-in webcam, the drivers should be already installed. I know that my HP laptop with the webcam had them already included.

Perhaps the make/model of the computer and any other equipment would be a good start.
Suzanne_Lynn's Avatar
Junior Member with 2 posts.
 
Join Date: Jul 2007
Experience: Intermediate
15-Jul-2007, 10:28 PM #4
Its an HP laptop with windows vista,



Its strange because a few weeks ago, I had to borrow the store's floor model because they didn't have one in stock, and that webcam worked just fine, but this one seems to be having problems



If the drivers for the webcam were not installed, is there a way I can install them myself?
zyper95's Avatar
Computer Specs
Senior Member with 880 posts.
 
Join Date: Mar 2007
Location: Philippines
Experience: More than I know
16-Jul-2007, 03:42 AM #5
If you have the driver cd for your laptop then you can manually install the driver for your webcam.
nukemdomis's Avatar
Computer Specs
Junior Member with 3 posts.
 
Join Date: Aug 2007
Location: Las Vegas
Experience: unkown trendsetter
25-Aug-2007, 05:04 PM #6
Hp Pavilion built in laptop web cam problems
Suzanne_Lynn,

I understand your frustrations all too well. When I grabbed my first HP laptop with the built in web cam running under Vista I had problems also. It seemed like one day it worked and then the next day it didn't. Just finding third party software to run the web cam was a mission in itself.

Here's a few pages I put together for SOME of these problems. You'll find a pretty good amount of help for problems on the HP Pavilion laptop camera not working with Vista. Many people have found the correct information to solve their problems there and many others have found the right info through links featured there.

Program for the HP laptop webcam that's not working in Vista

HP Pavilion laptop web cam help pages

HP Pavilion laptop webcam software for Vista

HP Pavilion laptop webcam drivers for Vista

Hope this helps.
JoeyDanger's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Jan 2008
Experience: Intermediate
13-Jan-2008, 05:01 AM #7
I'm having the same problem with the built-in cam for my laptop, but mine's a Toshiba Satellite Laptop.

I'm getting the same warning as you, saying my cam isn't plugged in or used in a video call, but it used to work when I first got my computer.

Every now and then it works, and when I open the camera assistant software I got with vista it says "Graph Render Fail".

I tried downloading a new driver, but my computer says my drivers are up to date.

(Also: when it did work, every now and then it would go black, and i'd have to physically point the camera at my overhead light to return the picture back.)
madimadi77's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Jun 2008
Experience: Intermediate
01-Jun-2008, 06:32 PM #8
I'm kinda having the same problem. I got my laptop about 1year and 3months ago and when i first got it for about a month i had the software and everything on it. But i'm looking for it now and it's just gone. no where on my laptop!
mustardpiggy's Avatar
Junior Member with 4 posts.
 
Join Date: Jun 2008
08-Jun-2008, 01:08 AM #9
My mother-in-law and I both have the same Satellite Toshiba laptop with built-in webcam, and both ours stopped working too, with the same "render fail" message. She took her's to the store of purchase, and they said it was a known fault with these laptops. The technician there downloaded a programme onto her laptop that will clear it all up. This was all just today so I haven't yet got the programme for myself. I hope that helps! When I get it, I'll let you know where to get a copy
drummjv's Avatar
Junior Member with 6 posts.
 
Join Date: Jun 2008
09-Jun-2008, 04:58 AM #10
Same Problem
Please let us know what the technician downloaded and if we can get this on the web. Maybe call the store, or I'd be happy to if you can give me the contact. What store was she at?
I have the same Laptop and problem. Updating the driver software did not fix it. I'm leaving on an International trip and want to use it with my Skype.
Thanks...
mustardpiggy's Avatar
Junior Member with 4 posts.
 
Join Date: Jun 2008
09-Jun-2008, 06:00 AM #11
Absolutely!
drummjv's Avatar
Junior Member with 6 posts.
 
Join Date: Jun 2008
09-Jun-2008, 06:08 AM #12
Thanks, let me know...
drummjv's Avatar
Junior Member with 6 posts.
 
Join Date: Jun 2008
10-Jun-2008, 07:24 PM #13
Hey Mustardpiggy.
Any info yet. Please get me the name and city where the store is, I'll call. Running out of time.
Thanks...
drummjv's Avatar
Junior Member with 6 posts.
 
Join Date: Jun 2008
12-Jun-2008, 03:07 PM #14
What happened to you Mustardpiggy???
Can you just give me a store name???
mustardpiggy's Avatar
Junior Member with 4 posts.
 
Join Date: Jun 2008
14-Jun-2008, 02:46 PM #15
Smile Fixed it!
Somehow at 5am New Zealand time I woke up, couldn't get back to sleep and decided to try and find the solution myself! The programme my mother-in-law had was weird. Anyway - I hope you find this helpful as it worked for me, thank goodness! I found it on the Toshiba support website.

1. Click the Windows Start button.
2. Click Control Panel and then Device Manager.
3. Double-click Imaging Devices then right-click on Chicony USB 2.0 Camera and select Update Driver Software.
4. Select Browse my computer for the driver software.
5. Select Let me pick from a list of device drivers on my computer.
6. Select Chicony USB 2.0 Camera from the list, and click Next.
The webcam should now work properly.



Thanks for everyone's patience and good night
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 3 (0 members and 3 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 11:39 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.