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InstallShield Window Blank! Please Help.


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SophieLass's Avatar
SophieLass SophieLass is offline SophieLass has a Profile Picture
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Junior Member with 10 posts.
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Join Date: Dec 2007
Experience: Intermediate
02-Dec-2007, 01:39 AM #1
InstallShield Window Blank! Please Help.
Hi all,

Yesterday I used the Windows Installer Clean Up utility to remove two pieces of software that was causing the InstallShield dialog box to pop-up often. Now, my InstallShield dialog box occasionally pops-up and it is blank. Also, whenever I try to run InstallShield, the screen is mostly blank and there is hardly any text in the window. The image below shows what I am getting when I run it:



Please someone tell me how I can fix this problem. I want InstallShield to work normally again!

I have a Dell Dimension E510, Windows XP Professional SP 2.

Thank you!

Sophie
RSM123's Avatar
Member with 5,531 posts.
 
Join Date: Aug 2002
Location: London
02-Dec-2007, 11:55 AM #2
You might try running System Restore :

Go Start Menu > Programs > Accessories > System Tools > System Restore.

Revert back to a point prior to this error occurring.

Then if need be, boot the pc in Safe Mode, and retry deleting the software you were trying to get rid of once again ( since in Safe Mode there is less chance of an application running that might cause a conflict.)

If no luck, then post back.
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