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does not exist cannot uninstall


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adnama54's Avatar
adnama54 adnama54 is offline
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24-May-2008, 07:43 AM #1
does not exist cannot uninstall
In the past I had BellSouth as my phone/internet provider. I have switched away from them and did uninstall on all their programs. But this I can't get rid of. BellSouthAlertManager.exe
This shows up in the Windows task manager and is listed in the start/programs list. When I click on uninstall I get that horrible sound and C:\Program Files\BellSouth\AM\unins000.dat does not exist cannot uninstall.
OK so how do I get whatever is there off my computer?
t bone's Avatar
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24-May-2008, 11:26 AM #2
what, is it showing up in task manager processes?
create a system restore point just in case.

in task mngr.
highlight it and end process.
go to c/program files and delete the bell south folder.
restart computer
adnama54's Avatar
adnama54 adnama54 is offline
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24-May-2008, 12:20 PM #3
suggestion did not work
ended process in task manager. Went to C program file folders and tried to delete BellSouth and Thung (sound) cannot delete sprtcmd.exe Access denied make sure disk is not full or write protected and the file is not currently in use.
t bone's Avatar
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24-May-2008, 12:52 PM #4
try restarting computer and then see if you can delete the folder
pedroguy's Avatar
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24-May-2008, 12:57 PM #5
Here is some info re sprtcmd.

http://www.what-is-exe.com/filenames/sprtcmd-exe.html

Hope it helps
t bone's Avatar
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24-May-2008, 01:30 PM #6
yeah that looks like a support thingy for bell south.

if you click ...start>run...type in msconfig
in the startup tab... see if you have "sprtcmd" and/or "bell south" listed , if so

uncheck it, Click OK > Restart... After restarting, a System Configuration Utility window with message will appear.
Check box so this message will not appear again when next restarting.

after restart you can try to delete that bell south file again.
if for some reason you can't delete it don't worry...at this point i don't think it's doing any harm.

i'll do some more checking around on it.

Last edited by t bone; 24-May-2008 at 02:29 PM..
pedroguy's Avatar
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29-May-2008, 12:51 PM #7
Here is another link that discusses the Bellsouthalertmanager exe.
Hope it helps

http://www.file.net/process/bellsout...nager.exe.html
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