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help please with grey import-export addressbook


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alanaccordion202's Avatar
alanaccordion202 alanaccordion202 is offline
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08-Jun-2008, 04:30 AM #1
Unhappy help please with grey import-export addressbook
To import and export address book files seems easy once you have a black import/export command available.

Whilst it is grey - nothing happens! Any clues as to what I have done wrong?

Having had a crash on Microsoft Outlook and repaired std file and opened new files I now have a new address book folder with 10 names. I would like to import the previous large one to join the 2 address books together to avoid having to type them all in again to make easily available the names I had in the old address book.

Am I making this any clearer?

Alan
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09-Jun-2008, 02:05 AM #2
Have you been backing up your pst file?
How did you repair?
Look here for backup or archive files:
C:\Documents and Settings\Your Profile\Local Settings\Application Data\Microsoft\Outlook
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alanaccordion202 alanaccordion202 is offline
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09-Jun-2008, 03:32 AM #3
1. Till problem occurred had never heard of pst.
2. Repaired by downloading software utility repair kit fr Kernal.
3. I recognise the path and location, but perhaps somehow I need to access the damaged pst file to regain the denied address book? I don't wish to corrupt what is now running ok.
ABC
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09-Jun-2008, 03:51 AM #4
Google for MS Outlook Backup utility.
Try this:
Create a new profile and a new Outlook account.
Import the largest (Oldest?)pst file and see what's in it.
This way you won't over write your existing pst file.
This is a good time to look into backup in general.
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alanaccordion202 alanaccordion202 is offline
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09-Jun-2008, 06:16 AM #5
Thanks hughv - I will definitely look into this. I am away for a few days but on return will investigate. I purchased acronis true view as a back up package, recommended by our computer man.ABC
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09-Jun-2008, 08:32 AM #6
Acronis is cool, but Outlook Backup can save your butt in cases like this, and it's free.
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addressbook, grey, import, outlook

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