Can't send an e-mail

kypapa · 05-Jul-2008, 09:47 PM #1

I use IncrediMail for all my e-mail work, both sending receiving. About a weekago I was no longer able to send an e-mail. Everything else is working like it should. I have AVG check for any virus. My grandson was using the computer to play games on it. Could he have hit some button and caused this problem? I have tried to get intouch with IncrediMail, but so far I have not heard from them. Hope you can be of some help, but if you can't, I will understand. This is my first time calling on you.
Thank you, Robert Miles, kypapa21@bellsouth.net. I have a Dell Inspiron D531, using Windows Vista

hunters · 05-Jul-2008, 10:36 PM #2

When you send the email do you get an error message? I need more information.

Hughv · 06-Jul-2008, 05:05 AM #3

See here:
http://help.incredimail.com/incredim...&referrer_id=4

kypapa · 07-Jul-2008, 12:16 AM #4

Hunters - Yes, I Get "operstion Incomplete" In The Top Right Corner.

Hughv - I Went To The Incredimail Center. It Told Me To Double Click Desktop Icon. I Could Not Find This Icon.

Hughv · 07-Jul-2008, 03:24 AM #5

All they're saying is to Open Incredimail and delete, then re-create your account.
They're suggesting that your settings are wrong, so double-check everything, including, especially, the server settings and password.

redoak · 07-Jul-2008, 09:07 AM #6

"kypapa": You should never put your e-mail address in a posting, etc. "Crawlers" are looking for them all the time. No fault of TSG, but you have opened yourself up to a multitude of 'spam.'

Click "Edit" and see if you can remove your e-mail addy.
This feature does have a short window of opportunity, so it may already be closed.

jsparky77 · 07-Jul-2008, 10:29 AM #7

Using Incredimail is dangerous. i used that program for all my emailing for about 2 years when the program crashed on me. it would send my computer into a freeze and make it unusable every time it was open. Unfortunately, i also had that in my startup programs so there was almost nothing i could do about. To get it fixed i had to boot my pc of a cd and remove it from my startup programs. Because of that, i lost all my contacts, important emails and everything else that was in my client. And during that time, all the incredimail staff told me to do was upgrade to a newer version which i already had!! I would strongly advise EVERYONE to stay away from this product and switch to a more reliable client like Mozilla Thunderbird

kypapa · 07-Jul-2008, 05:35 PM #8

I think I am going to retreat from this request. I don't know what you are talking about, like thread, posting, crawlers, TSG, spam, addy and many others. I have no idea how to delete Incredimail or to recreate. Thank you for your time and interest. I should not have wasted your time. kypapa

pishbloom2 · 07-Jul-2008, 11:09 PM #9

i would advise everyone to stay away from incredimail. yes it looks like fun but it made such a mess out my computer and it deleted my cd/dvd drive. i had to reinstall my operating system again thats how bad it was. i think it must be loaded with viruses or spyware of some sort. there are a lot of free email programs out there that are known to be safe. if u have used it and havent had a problem consider yourself lucky.

jsparky77 · 08-Jul-2008, 01:57 AM **#10**

That's exactly what happened to me... Nice to know it wasn't just me that this happened to...

kypapa · 10-Jul-2008, 10:02 AM **#11**

I have disconnected from IncrediMail. You are the second person who has told me to get away from them. Hope this takes care of my problem. Thanks for your reply. Robert

Search
Search in:
Show Threads Show Posts
Advanced Search

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)