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Desperately need help to remove CA Parental Control


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messedup08's Avatar
messedup08 messedup08 is offline
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Join Date: Jul 2008
Location: Canada
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16-Jul-2008, 07:46 PM #1
Desperately need help to remove CA Parental Control
Hello, I am in desperate need of help to remove CA parental control on my computer.

I have removed all the software following the instructions in CAs knowledge base - including deleting entries through regedit.

Everything related to CA I could find is gone. When I access the internet, I still get parental control block - but now my override password doesn't even work - so I'm really snookered now.

I spent 2 days just getting that far. Then attempted to get support from CA - after spending 2 hours on the phone with them - was told I had to fork out $$ for get live phone support - good grief!!!!! worse customer support experience of my life!!!

I'm at the end of my rope - any assistance is greatfully appreciated!!!!!

I have an HP Pavilion DV6000 running Windows XP Home

Thank you
MB
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 96,580 posts.
 
Join Date: Aug 2003
16-Jul-2008, 07:56 PM #2
I'm sorry but we can't assist getting around parental controls as we can't verifiy your situation or intentions.

I have no choice but to close this thread.
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