Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

All Other Software All Other Software
Search Search
Search for:
Tech Support Guy > > >

Solved: Google Earth.MSI - Missing


(!)

Hirnsausen's Avatar
Hirnsausen Hirnsausen is offline
Computer Specs
Member with 207 posts.
THREAD STARTER
 
Join Date: Jul 2008
Location: 1800'33.64" N 7646'50.73" W
Experience: Advanced
02-Aug-2008, 11:43 PM #1
Solved: Google Earth.MSI - Missing
Hi.

I had previously installed the current version of Google Earth with the installer "Google_Earth_CZXV.exe". Now I was missing the EXE file, and wanted to re-install, but SETUP is missing the temporary file "Google Earth.msi".

Is there anyone who simply can e-mail me that file? During installation, it is put into the TEMP folder. Now, I usually clean up my TEMP folder to keep the amount of files and space not unnecessary high.

Please e-mail me that file. Huge thanks!
Kitch's Avatar
Senior Member with 1,764 posts.
 
Join Date: Mar 2005
Location: UK
03-Aug-2008, 09:59 AM #2
Why not just download it again?
Hirnsausen's Avatar
Hirnsausen Hirnsausen is offline
Computer Specs
Member with 207 posts.
THREAD STARTER
 
Join Date: Jul 2008
Location: 1800'33.64" N 7646'50.73" W
Experience: Advanced
04-Aug-2008, 02:44 AM #3
That is, what I did before I posted here. But it does not install, because the removal of the previous version requires that file which is missing...
Blackmirror's Avatar
Computer Specs
Member with 32,634 posts.
 
Join Date: Dec 2006
Location: uk
04-Aug-2008, 03:59 AM #4
Try using this windows install cleanup

you should be able to reinstall

make a restore point first using system restore



Quote:
Warning The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised. We recommend that you do not use this utility with 2007 Office system products.
Hirnsausen's Avatar
Hirnsausen Hirnsausen is offline
Computer Specs
Member with 207 posts.
THREAD STARTER
 
Join Date: Jul 2008
Location: 1800'33.64" N 7646'50.73" W
Experience: Advanced
05-Aug-2008, 01:42 AM #5
Thanks. I followed up your link and downloaded the file "msicuu2.exe".

However, when trying to install the Windows Installer CleanUp Utility, I get the following error window:

Windows Script Host
There is no script module for the file extension ".vbs".

So, in order to solve a first problem (Google), I now need to find a solution for a second problem, too. :-(
telecom69's Avatar
Computer Specs
Gone but never forgotten with 9,807 posts.
 
Join Date: Oct 2001
Location: West Midlands of England
Experience: Intermediate
05-Aug-2008, 02:33 AM #6
Copied from google earth forums its a way round this common complaint that you have about the missing msi ....

On Jun 11, 10:55 pm, serino wrote:



> Hello,

> I am trying to install google earth but I am receiving the
> following message.


> "The feature you are trying to use is on anetworkresource that is
> unavailable. Click OK to try again, or enter an alternate path to a
> folder containing theinstallationpackage google earth.msi in the box
> below".


> Any help is appreciated.



If you have the original setup file then i think the following should
help you out:--
Follow each step in order.
1)Have windows to show hidden files and file extensions.
2)Log onto the computer using an ADMINISTRATOR account.
3)Double click the setup and let it run till you see the message about
the unavailable network resource. DO NOT CANCEL THE SETUP.
4)Note the path it shows in the browse section:
C:\DOCUME~1\<USER ACCOUNT>\LOCALS~1\Temp\{<some long alphanumeric
string>}\
5)Use Explorer to go to the above folder Temp (have hidden files
visible).
There you will see a folder with the name {<some long alphanumeric
string OTHER than the one shown above>
6)Open the folder , in the folder or sub-folder you should see Google
Earth.msi (It helps if you set windows to show the extension of
files).
7)Now go back to the Installer. Click Browse and show it the Google
Earth.msi file you just found in the Temp folder.
8)Preferably UNINSTALL Google Earth (Even if you want to install the
same version).
9)Then install from a different version or the same one.

To avoid this ALWAYS install from an Administrator account ON the
computer. I had the problem because i installed from a Limited User
account by right-clicking the installer and selecting run-as.. a
Administrator account. I have a similar problem with all programs that
I installed this way.


Post back if this method works, if it does, help others with the same
problem (on google groups).

If all else fails try this site http://groups.google.com/group/earth-help
Hirnsausen's Avatar
Hirnsausen Hirnsausen is offline
Computer Specs
Member with 207 posts.
THREAD STARTER
 
Join Date: Jul 2008
Location: 1800'33.64" N 7646'50.73" W
Experience: Advanced
05-Aug-2008, 05:37 PM #7
Well, I did this also, some time ago. I couldn't find that folder and file, so I created that folder and I copied a similar file i found in another directory to that location, but the Setup don't accepts that file. Damn...
Hirnsausen's Avatar
Hirnsausen Hirnsausen is offline
Computer Specs
Member with 207 posts.
THREAD STARTER
 
Join Date: Jul 2008
Location: 1800'33.64" N 7646'50.73" W
Experience: Advanced
05-Aug-2008, 05:55 PM #8
I am trying now to remove all Google content from my system registry...
Hirnsausen's Avatar
Hirnsausen Hirnsausen is offline
Computer Specs
Member with 207 posts.
THREAD STARTER
 
Join Date: Jul 2008
Location: 1800'33.64" N 7646'50.73" W
Experience: Advanced
05-Aug-2008, 06:17 PM #9
Still not working.

Is there nobody who could just e-mail me such a "Google Earth.msi" file? Please.
valis's Avatar
Moderator with 63,283 posts.
 
Join Date: Sep 2004
Location: as above
05-Aug-2008, 06:30 PM #10
No, nobody is going to email you an msi. The msi you received is the exact same one you can download from the Google Earth site, here.

There is no difference. If you have previously used a paid subscription, you will need to contact Google for any differences.

Another reason not to use anyone else's .msi is that their pc is not going to be the same as your pc. I'm not sure about GE, but I do know a lot of apps that will not run on a different chipset than the one they've been installed on.
__________________
Microsoft M.V.P. - Windows IT Professional | M.C.S.A. | M.C.P. - MS Server 2k3 | blog | rate me

"Ask Bill why the string in function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that". - Gary Kildall
cybertech's Avatar
Moderator with 69,360 posts.
 
Join Date: Apr 2002
Location: USA
05-Aug-2008, 06:36 PM #11
Are you actually saving these files to your desktop using the Save option or are you just selecting Open?
Hirnsausen's Avatar
Hirnsausen Hirnsausen is offline
Computer Specs
Member with 207 posts.
THREAD STARTER
 
Join Date: Jul 2008
Location: 1800'33.64" N 7646'50.73" W
Experience: Advanced
05-Aug-2008, 08:15 PM #12
Good message: meanwhile I have solved the problem.

What I did: starting RegEdit, and searching entries with "Google", and deleting those. Then I run a second search, this time for "Google Earth.msi" and removed those few entries, too. With entry I mean the group that entry belongs. However, do it this way only if you really know what you're doing. otherwise you might crash your system for ever. Get someone who can do those things.
valis's Avatar
Moderator with 63,283 posts.
 
Join Date: Sep 2004
Location: as above
05-Aug-2008, 08:41 PM #13
thanks for the solution, and thanks for marking it solved. I'm surprised that GE doesn't have an auto-removal tool, a la symntr.exe to get rid of symantec, as GE is extraordinarily pervasive.
cybertech's Avatar
Moderator with 69,360 posts.
 
Join Date: Apr 2002
Location: USA
05-Aug-2008, 09:26 PM #14
Ok, thanks for the feedback.

I am closing this thread now. Anyone with a similar problem should start a new thread.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑