Adobe Acrobat Reader error

taxguy26 · 07-Dec-2008, 04:15 PM #1

Acrobat Reader (versions 7 and 9) displays the following message:

Cannot find or create the font 'Z@RA4E.tmp'. Some characters may not display or print properly.

After clicking OK, only images display, but all text displays as dots. Most .pdf files do not produce this eror. I can't send you an example, because of your size limitations.

Any ideas how to fix?

kiwiguy · 07-Dec-2008, 09:08 PM #2

If the PDF is being received as a ZIP file, fully extract the file before trying to open it.

taxguy26 · 07-Dec-2008, 09:49 PM #3

Thanks for your suggestion. The file is not being received as a ZIP file; just a PDF file.

Hughv · 08-Dec-2008, 02:48 AM #4

Do other PDFs display properly?
This may be a problem with the file, not your machine.

Rollin_Again · 08-Dec-2008, 02:41 PM #5

Have you seen this knowledge base from Adobe?

http://kb.adobe.com/selfservice/viewCon … lId=332372

Regards,
Rollin

kiwiguy · 08-Dec-2008, 07:29 PM #6

Correct link?
http://kb.adobe.com/selfservice/view...ernalId=332372

Rollin_Again · 08-Dec-2008, 08:34 PM #7

Quote:

Originally Posted by kiwiguy

Correct link?
http://kb.adobe.com/selfservice/view...ernalId=332372

That's the one. Thanks!

Regards,
Rollin

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