[ProblemsHELP]

one of my friends let me install her university sims 2 expansion. i did this before and it worked.
i did this again and as so as it got to 57%, it said "TSDATA/Res/Sound/Salsa.package" has accured a problem. we tried installing it again but it always gets to that point and says that^
i need to know how to fix this problem becuz i really dont think its my computer, its the game...
HELP@@!!

[basiltabethacat]

Hi problemsHELP,


This is directly from the EA website regarding installation problems for the University expansion pack. Try these possible solutions:



"
This is due to the CD-ROM speed dipping below acceptable reading levels for the InstallShield software to read accurately.

• Check to see if there are any scratches, fingerprints, or marks of any kind on the disk surface. Something even as small as a piece of hair or a very light scratch can cause this error. If you find any fingerprints or debris try cleaning the CD or with a soft cotton cloth.
  
• If you do not find any scratches, fingerprints, or marks of any kind on your CD, try renaming the InstallShield folder by following the steps provided below:
  
  
  1. Click the Start button on the Windows Taskbar.
  2. Select My Computer.
  3. Double-click on the C: drive.
  4. Double-click the Program Files folder.
  5. Double-click the Common Files folder.
  6. Right-click the InstallShield folder and select Rename.
  7. Rename the folder to InstallShieldOld.
  8. Start the installation again to reinstall the InstallShield components with the newest version.
     
     
• If the above does not work, try these CD / DVD troubleshooting steps to prevent read errors.
• Also, if you have any virus protection programs, like Norton or McAfee, temporarily disable them by right-clicking on the icon in your system tray in the lower right corner of the Desktop and selecting Disable or Exit. Also be sure to end all background programs before attempting installation.

If the previous steps did not work, you can try copying the disk files to your harddrive and installing without the CDs. Make sure to follow the steps below exactly as they read, or else the install may not work.

1. Click the Start button on the Windows Taskbar.
2. Select My Computer.
3. Right-click Local Disk C: and select Open.
4. Right-click on a blank space inside the new window (not above an icon) and select New, then Folder.
5. Name the folder Disk Images. (It is important that the name has a space in it.)
6. Double-click the new Disk Images folder.
7. Right-click on a blank space inside the new window (not above an icon) and select New, and then Folder.
8. Name the folder Disk1.
9. Repeat steps 6 and 7 while substituting Disk1 for Disk2. It is important to note there must not be a space between "Disk" and the number.
10. Insert Disk 1 of The Sims 2 University into your CD-ROM drive and if the autoplay starts, cancel it.
11. Double-click My Computer to open it.
12. Right-click your CD-ROM drive and select Open.
13. When you see the contents of the disk in the window, click Edit at the top of the window and choose Select All. (All the contents of the disk should now be highlighted.)
14. Click Edit at the top of the window and select Copy.
15. Double-click the Disk1 folder you created under C:\Disk Images.
16. Click Edit at the top of the window and select Paste. (This will copy the contents of the CD into the Disk1 folder.)
17. Repeat steps 9 through 14 for Disk 2 until you have copied each disk into its appropriate folder.
18. Once the disks have been copied, remove ALL CDs from any drives.
19. Double-click the Disk1 folder under Disk Images and double-click the autorun.exe file to start the installation.
20. To save disk space, you can delete the Disk Images folders after the installation has completed.

"

Hope this helps