[Cookiegal]

You need to uninstall it though and please perform the other tasks.

[fairnooks]

Here's a somewhat radical solution, at least until Aug. 1st, that will at least have your Turdion processor thanking you. Put the Windows 7 beta on it. It seems to be as fast and nimble as a fresh XP install and you won't have any crapware from a factory reset install.

[hewwo2u2]

I attempted to download this GMER but I could not save it to my desk top (it did not give me the option). I opened it from my downloads where it automatically saves to and I don't think I had to unzip anything...maybe it did this automatically? Did I download the right thing?

[hewwo2u2]

and the onlt thing I could find in the control panel that I could "add/remove" was view point media player. I removed this, but I also saw an icon in my control panel called "view point manager" that when clicking on it will not open, but there is no option to delete it either....
should I worry about this?
I also thought I read somewhere that it was needed for using AIM and that it would automatically reappear if I tried to use AIM. Is this true? What else is this used for? I'm sorry to question but I just like to know what I'm doing so if any future errors occur I can hopefully undo whatever I did to cause them as.

[hewwo2u2]

I have just installed MBAM and will have the log from GMER shortly (even though I did not unzip the program from my desktop-please let meknow if this was a needed step).

I hate having extra things on my computer and since I got on here for help, I've now downloaded 4 things. Can you please tell me what I can remove and what I need to keep? Does "Hi Jack This" need to stay on my computer? I don't see myself ever using it unless I need help from here again as I know nothing about what it does. What about this GMER? Can I remove it once I have posted the log for you? And what am I supposed to do with the log you had me save?
Also, is this MBAM thing I just downloaded similar to spybot or Adaware? If so, and you prefer this one, can I remove either of these? I use spybot but I haven't used Adaware in a while. Is this a good thing to keep or is it taking up a lot of room like my antivirus software was doing? A new update is available for it which I downloaded but have not installed yet. Before I did, I wantd to ask you if I should start to use this [Adaware] more often or get rid of it all together?

[hewwo2u2]

ok I have the log report but I cannot paste it as it is way too long. I get an error on the forums that says the text I entered is 316326 characters and the most I cat post is 30,000. Does this mean I am going to have to break thing up in several parts? What do you want me to do?

[hewwo2u2]

MBAM quick scan just finished. it said "no malicious items detected"

Should I ever perform a "full scan"?

[Rich-M]

Originally Posted by hewwo2u2

ok I have the log report but I cannot paste it as it is way too long. I get an error on the forums that says the text I entered is 316326 characters and the most I cat post is 30,000. Does this mean I am going to have to break thing up in several parts? What do you want me to do?

If you have to put that in more than one thread is all....copy and paste 1/2 at a time.

[Cookiegal]

Viewpoint is foistware meaning it gets installed without your knowledge or consent along with other programs, such as AIM but it's not needed for AIM to work.

That's good that MBAM didn't find anything.

Were you able to run the GMER scan? This will show us if there are any rootkits.

As for HijackThis, we're not finished yet so it's premature to be asking what should keep. Obviously you will need it until we're done. Then you can ask again.

[WebMast3r]

iv had the same problem with my old systemax PC. there are many ways to increase performance speed on a computer. here are just a few i recommend to you that should work:

1 defrag your hardrive (C)
2 delete any unecessary files/apps that you never use
3 download freeware to clean your computer (ex-CCleaner, ATF Cleaner, etc.) these basic programs remove temporary internet files/cookies and clean your registry. these usually take up anywhere from 500-1,000 MB of memory on my laptop.
4 OR, if all else fails, you could perform a system restore to an earlier date when your computer wasnt as slow. and i think it gives you an option to restore your PC to its original factory settings for a fresh start. but if you run a system restore, remember to save all your useful files/images/music/etc. to a data-sufficient flashdrive BEFORE restoring.

hope this helps and good luck!

[Cookiegal]

Please do not recommend using the registry cleaner function of those tools as this can do more harm than good. Many system have been rendered unbootable because of removing the wrong keys and/or values in the registry.

Also, an ordinary system restore (not referring to a restore to factory settings) does not affect images, documents or music on the computer, although it is always a good idea to back up in case something goes wrong.

[hewwo2u2]

hey again sorry it has taken so long to respond. I'm actually having internet problems as well and haven't been able to connect for the past few days! I'm actually trying to get help with this issue as well.

Cookie, I am going to post the GMER scan log now. It will most definitely take me some time though as it is verrrrrrrry long!

Now that I ran MBAM, do I need to keep it? Is it comparable to spybot spybot or Adaware (I have them both)? If so, could you please advise me to which one(s) I should keep?

[hewwo2u2]

please bare with me....every time I attempt to post a portion of it is says it is too long This is going to be at least 10 posts


....is there not a way to uplode the file and post it this way?

[hewwo2u2]

omg I'm not going to be able to do this. I've lost my spot and there is just too much it is almost 400,000 characters long. there has to be a better way

[new tech guy]

You could just save the text file and upload that.