[chopper48]

I've got a funny that I just can't get a handle on:
The user's PC has Firefox as default browser and Thunderbird is the default mail client. When she clicks on a 'mailto' link on a webpage, instead of Thunderbird opening a new mail window, the browser opens the google mail webpage. In IE it all works as it should. I've checked in Firefox's settings and Thunderbird is the corresponding application for mailto. I tried setting this explicitly to thunderbird.exe (using the 'browse' button) with no effect. Curious thing is that the user claims she hasn't even heard of google mail, let alone used it. I thought maybe google toolbar was hijacking the link, but it isn't even installed.
None of the other users has this problem.
All are using Firfox 3.0.7 with Windows XP SP3
Any ideas?

[techservices24]

Please try to uninstall and reintsall the mozilla filrefox.
and then try tol click on a "mailto" and even if you are getting the same issue then please let me know.

[chopper48]

I'm not at the client's at the moment, but I'll try that later today and report back.

[chopper48]

Problem solved.
It wasn't sufficient to uninstall Firefox, I had to remove the Mozilla profile in the user's windows profile (having first saved her bookmarks, so I could re-import them afterwards).
Thanks for the assistance!