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Corrupt Email Attachment in Outlook 2007

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pcarbon02's Avatar
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28-Aug-2009, 08:53 AM #1
Unhappy Corrupt Email Attachment in Outlook 2007
I am running Vista 64-Bit SP2 RC and Outlook 2007 on a HP Pavillion laptop (about 4 months old).

Almost all of my email attachments, specifically PDF and JPG files are not able to be opened. Regardless of whether I save them and then try to open them or try to open them directly from Outlook, I get error messages or a blank white screen (in the case of JPGs).

In the case of PDFs, I am getting an error message, "There was an error opening this document. The file is damaged and could not be repaired."

I have Adobe Reader 9.1.3.

If I left-click on the attachment in the message window in Outlook, it says,
"This file cannot be previewed because of an error with the following previewer:
PDF Preview Handler for Vista
To open this file in its own program, double-click it.
"

Any ideas?

Thank you!!!
pcarbon02's Avatar
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28-Aug-2009, 09:24 AM #2
P.S. I just tried opening a PowerPoint file using OpenOffice 3.1 and it said "General Input/Output Error"
hp8965's Avatar
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24-Sep-2009, 10:27 AM #3
Same issue
I am having the same issue? Did you find a solution?
pcarbon02's Avatar
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Junior Member with 5 posts.
 
Join Date: Apr 2009
Experience: Intermediate
24-Sep-2009, 10:47 AM #4
I never did find a solution. Our email provider was of little to no help. The only solution was to create a new email address. The new one did not have any problems, nor did any of my other POP email accounts. Therefore I assume the file on the mail server was corrupted some how, resulting in all of my attachments being unreadable.
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