[lightglobe]

I don't know were I actually found this information, but I was advised on a thread to delete swflash.ocx and flash.ocx from c:\windows\servicepackfiles\i386, which I did on a belief that by deleting them it will rectify the fault in uninstalling and reinstalling Flash Player that will rectify no audio on Flash Player.

I still get "could not find swflash.ocx", and when I reinstalled Flash Player this file doesn't appear in c:\windows\system32\macromed\flash. The other files are:
flash10c.ocx; flashutil10cexe; and uninstall_activeX.exe.

Any idea how those two "ocx" files can be reinstalled in the servicpackfiles\i386??

Before doing this deletion I was getting "could not find swflash.ocx" and it was noted that version 7 was still in the flash file, which was also deleted at one time or another. So much has been happening.

[lightglobe]

Bump, any answers. Thanks.

[TOGG]

I don't have an answer to your specific question but have you tried following the advice in the Adobe troubleshooter?; http://kb2.adobe.com/cps/191/tn_19166.html

[lightglobe]

Hi Togg,

Thanks for that.

I've uninstalled and reinstalled Flash Player that many times I am going mental.

I checked that Troubleshooter, and the information did lead me to the "Security Tab" and I did find that the "Default Level" had been changed to "Custom Level". I've always had it set at "Default Level", so there is a possibility that a gremlin got into the sytem and changed that setting. Now, I am assuming that if it was on "Custom Level" then it could have affected all those reinstallations that I had did earlier.

I've reset the "Security Tab" to "Default Level", and I will now go and unitall Flash Player again for upteens time, and reinstall it again, and see what happens. Even though I've lost the audio on "youtube video", I've also lost the audio on the Win XP "start up" and "close down" sound.

Regards

[TOGG]

The number of threads here demonstrate that you are not alone in having problems with Flash installation/upgrade, and there doesn't seem to be a single common feature with most of the difficulties. I'm sure it will make you feel a lot better to know that I haven't had any problems with updating either version of the Flash plugin (so far)!

While I was trying to help someone else, I did come across this 'solution' for the IE version, but I have no idea if it will work so it would definitely be 'at your own risk' if you decided to try it; http://www.aiostudents.com/general/t...xplorer-issue/

As a matter of interest, do you stay online while the IE plugin installation is proceeding? It's obviously a lot more complex than the non Active X version for Opera/Firefox where you just have to doubleclick on the .exe file you downloaded.

[lightglobe]

Originally Posted by TOGG

The number of threads here demonstrate that you are not alone in having problems with Flash installation/upgrade, and there doesn't seem to be a single common feature with most of the difficulties. I'm sure it will make you feel a lot better to know that I haven't had any problems with updating either version of the Flash plugin (so far)!

While I was trying to help someone else, I did come across this 'solution' for the IE version, but I have no idea if it will work so it would definitely be 'at your own risk' if you decided to try it; http://www.aiostudents.com/general/t...xplorer-issue/

As a matter of interest, do you stay online while the IE plugin installation is proceeding? It's obviously a lot more complex than the non Active X version for Opera/Firefox where you just have to doubleclick on the .exe file you downloaded.

Yep, I can see that I am not alone on this thing. What annoys me is that I have also lost the WIN XP audio music when you "start up" and "close down". And I can't even find a solution for this problem. All the troubleshoots for WIN XP are simple and all settings are in order when it comes to checking "audio" seeting for Windows.

I have just uninstalled and reinstalled Flash Player and it still doesn't work.

But, I did find a strange anomaly. When I go to Tools\ManageAddons\ShockwaveFlashObject; this comes up:

Name: Shockwave Flash Object
Publisher: Adobe Systems Incorporated
Type: ActiveX Control
Version: 7.0.19.0
File date:
Date last accessed: Today, 7 October 2009, 5 minutes ago
Class ID: {D27CDB6E-AE6D-11CF-96B8-444553540000}
Use count: 282183
Block count: 54
File: Flash10c.ocx
Folder: C:\WINDOWS\system32\Macromed\Flash


I then go to Windows\System32\Macromedia\Flash\Flash10c.ocx\Properties\Version and I find that the version is 10.0.32.18, and NOT 7.0.19.0. Now, I had this all the times before and during that time I was advised to delete Ver: 7.0.19.0 which I did, and it still comes up in the ManageAdd-ons. So I wonder if there is a confliction somewhere between IE8 and Adobe???

Every time I start up it always gives an error message "could not find swflash.ocx", so what is "Flash10c.ocx"?

I'm completely confused and frustrated with Adobe.

Regards

[TOGG]

I haven't tried IE8 yet so I don't know if its earlier 'teething troubles' have all been resolved yet.

Clearly, the old 7series Flash plugin shouldn't still be there and it may be that that version is actually too old to be removed by the Adobe uninstaller tool (I assume you have been using it for each uninstall/reinstall attempt?;http://kb2.adobe.com/cps/141/tn_14157.html Does version 7 show up in your Add/Remove list?

I have both Flash plugins and the Plugins list in my Opera browser tells me that the non Active X version is in C:\WINDOWS\SYSTEM32\Macromed\Flash\NPSWF32.dll so, by a process of elimination, I assume that the version I have in C:\WINDOWS\SYSTEM32\Macromed\Flash\Flash10c.ocx is the IE version (that last 'x' in the file name may refer to Active X). Both are 10.0.32.18, which is the latest version.

As for the Windows on/off noises, I find them so annoying that I rarely turn my speakers on so I have no idea what's wrong if you can't hear them. Sorry I can't be of more help.

[lightglobe]

Hi Togg,

Well the Windows audio doesn't concern me, but when the Flash Player and Windows aren't working then I am wondering that it could be something more serious, such as a complete corrupted file.

Anyway, I give up and just won't bother listening to any videos anymore.

Thanks.

[TOGG]

You will obviously have problems with Flash content embedded in web pages but I would have thought that other forms of audio/video should still be OK. Is your version of Windows Media Player working properly?

If you are having problems with non Flash video, there is a good open source player that you could take a look at; www.videolan.org

[lightglobe]

Originally Posted by TOGG

You will obviously have problems with Flash content embedded in web pages but I would have thought that other forms of audio/video should still be OK. Is your version of Windows Media Player working properly?

If you are having problems with non Flash video, there is a good open source player that you could take a look at; www.videolan.org

That's what's concerning me, because I can play DVD through the media player. I've gone into Device Manager and all the audio devices are indicating that they are working okay. But, still have no audio sound. It's got me beat, why it is so.

I can't even "restore", because I haven't any idea when it was working okay last, and that could be nearly two months.

I'm frustrated, and Adobe hasn't been any help either. It appears they know there is a problem and have done the turtle act.

Thanks again Togg. Regards.

[TOGG]

Another thing I found when trying to help people with this problem was a 'standalone' version of Flash; http://www.softwarepatch.com/internet/flash.html

This varies from the version direct from Adobe because it's not a browser plugin and you don't have to uncheck the toolbar option that is included in the IE version from Adobe. This page also includes a link to Shockwave Player (incorporating Flash). I have no idea if either of these is likely to work for you but you might as well take a look at them and see what you think.

I do have Shockwave 11.5.1.601 installed, but only because I had an earlier insecure version so I thought I should upgrade!.

[lightglobe]

Originally Posted by TOGG

Another thing I found when trying to help people with this problem was a 'standalone' version of Flash; http://www.softwarepatch.com/internet/flash.html

This varies from the version direct from Adobe because it's not a browser plugin and you don't have to uncheck the toolbar option that is included in the IE version from Adobe. This page also includes a link to Shockwave Player (incorporating Flash). I have no idea if either of these is likely to work for you but you might as well take a look at them and see what you think.

I do have Shockwave 11.5.1.601 installed, but only because I had an earlier insecure version so I thought I should upgrade!.

A month ago, when this problem started, I was advised to download the Shockwave Player, and it didn't change the situation. But, since then I deleted a few things on advice from others, such as the version 7 that kept on appearing, and maybe it might work.

I'll give it a go later on.

I don't know about the "standalone version" it could cause problems. What do you mean about: "because it's not a browser plugin and you don't have to uncheck the toolbar option that is included in the IE version from Adobe". Is there possible that there might be an "unchecked" or "checked" box in the IE that could be causing this problem?

Thanks

[Dust Sailor]

Hi lightglobe Do a scan with this and update as it asks . Its a good tool and at least will confirm you have the latest issues .

http://secunia.com/vulnerability_scanning/online/

[TOGG]

When I last upgraded Flash in IE, the Adobe download screen included the Google toolbar, which could be unchecked if you didn't want it. That made the total d/l 3.67MB, whereas the non Active X (and standalone IE version), are 1.8MB.

If you use this URL with IE (and press the 'Agree and Install' button), you should see what I mean; http://get.adobe.com/flashplayer/ It probably wouldn't be a good idea to allow the install to proceed though.

I was possibly making an unjustified assumption when I said the standalone version was not a browser plugin. I was only going by my understanding of what 'standalone' meant, ie; not linked with, or dependant on, anything else? Maybe it's something different in computer speak! I have no experience of using anything other than the Flash versions direct from Adobe and you are probably right to be cautious.

As Dust Sailor said, the Secunia Online scan should confirm exactly which Flash versions you currently have and where they are installed.