[kevinwong100]

Hi,

I'm trying to use the latest version on Windows Live Messenger Version 2009 (Build 14.0.8089.726) to make video calls. I have a working webcam and microphone setup already. The problem is that the option to start a video call is faded out, therefore meaning I can't click on it. All the different ways to start a video call are faded out, which means I can't click on it. All the setting under "Tools" -> "Set Up Audio and Video" are correct. I am running Windows XP Professional with Service Pack 3. I have a Microsoft Lifecam VX 1000 (includes microphone) that is working perfectly fine.

What can I do in order to get video calls in Windows Live Messenger?

Thanks in advance.

[Dust Sailor]

I haven't used Windows Live Messenger for quite some time . You might try uninstalling it . Restart the computer then download and install again .

I presently use Skype for video calls .

[kevinwong100]

thanks for the advice. I've worked everything out now. Thanks again.