[pandby]

had another computer with an hp recovery problem. Both in partial and full recovery (f10) I got the code purple error. On an old thread I found that the best idea was to eliminate or modify the cfgchk.bat file I tried both the first by deleting it. It did a partial help but did not complete the recovery. I then removed the hard drive and installed it on another xp system. I was able to see the configcheck folder in F:\hp\bin\configcheck\cfgchk.bat file. I went back to c: and did a run cmd to open the dos box. I tried to go to the F: drive to modify the batch file but I couldn't get to it. I went back to the f drive and copied the file to the c drive. I went back in to the cmd module and ran edit.I was able to find the batch file this time and deleted the line pylon c:\hp\bin\configcheck\run.py .I then copied the file back to the F: drive and pasted it to replace the original. I closed things down and removed the hard drive back to the HP. I restarted it and lo and behold it was working. Even then running it the rest of the recovery seemed touch and go. They really want to control things and make it difficult to recover from a crash. I think it is one system I will not be purchasing.

[lilwhtchk]

Well i've read alot about this on various forums and nothing seemed to work for everyone, but all the forums i went to failed to say that HP supports code purple free now. I'm not sure when this started, but i was having some start-up problems with my win vista home basic 32bit and i thought i might have to do a recovery to fix it so I called hp support (1800-474-6889) and they said even if my warranty was expired they "in most cases" fix code purple free now. I guess it takes about 15 days. I also went on to ask about recovery disk (which don't come with most computers now) and they said that for the cost of shipping you can have them mailed to you in days for about $18 dollars. i wonder if anyone has had hp fix this free or if this worked for anyone or maybe they were feeding me a line?