[scrumpz]

Hi all
having a problem with corrupt files when installing software/updated drivers/applications etc.
Any ideas?

[hulkinator]

Could be a number of things... could you send us some of the exact error messages you are receiving and what you did that caused them to appear? The more details you can give us, the more details we can give you

[scrumpz]

Messages appear two different ways-
1. From reinstalling games, which have worked before & still work on friends machine.-get message can,t extract corrupt cab file.
2.From downloads- applications (ie. updated drivers, downloads ok, gets ready but when install shield trys to install comes up with corrupt file redownload or verify integrety. Have tried other sites & even came up with this from magizine disk)

Will obtain exact error codes if i will try again later.
Thanks for now.

[lagunasrfr]

It's always a good idea to run the windows install cleanup utility to remove old update/install files. I've found that most failed installs fail because there are old files left in the program's installation folders.

Download at: http://support.microsoft.com/kb/290301

[scrumpz]

one application gives message 1335 cabfile"install01.cab" is corrupt.

have installed windows install clean up.- useful tool , but did not correct problem.

[lagunasrfr]

The answer could be that the download file is indeed corrupt. Does the software vendor allow you to download from additional mirror sites? If so, try one. Otherwise, I'd contact the vendor and get help from them

[scrumpz]

Mirror sites also cause problem.It's not just one application causing fault it is many.

[hulkinator]

Perhaps you have an infection of some kind. Hopefully you will be able to download and install HijackThis.

HijackThis instructions
Please send us a HijackThis log. To download HijackThis, go to http://www.trendsecure.com/portal/en...kthis/download. Install it, restart, and then run HijackThis. Choose the option to Do a system scan and save a logfile, and then post it here. Don’t do anything else!

[scrumpz]

ok here's the hijack this file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:23:29, on 27/11/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/video/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files (x86)\GetRight\xx2gr.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [EPSON Stylus SX200 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEFE.EXE /FU "C:\Windows\TEMP\E_S1A14.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Start GetRight.lnk = C:\Program Files (x86)\GetRight\GetRight.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\ie_banner_deny.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files (x86)\GetRight\GRdownload.htm
O8 - Extra context menu item: Download with GetRight Pro - C:\Program Files (x86)\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open With GetRight Browser - C:\Program Files (x86)\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Pro Browser - C:\Program Files (x86)\GetRight\GRbrowse.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~1\Office12\GRA32A~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~2\mzvkbd3.dll,C:\PROGRA~2\KASPER~1\KASPER~2\sbh ook.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files (x86)\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9756 bytes

[hulkinator]

Are you logged on as an Administrator? I notice there's a lot missing from your process list, and though I don't know the cause for sure I would first suspect it is because you are logged on as a restricted user. That may also help you installing your software.

I also notice you have some program from Iolo Technologies installed (I'd guess System Mechanic), which is probably some kind of auto-system-repair program. While I've never used SM or anything similar, I'm yet to hear about one of those "magic bullet" fix-all programs that doesn't cause horrendous problems like this, at least in the long run.

Do you have a Vista install DVD, or at least a recovery partition, as well as some way to back up your data? Don't do it yet, but your best bet might be to just reinstall Windows and refrain from using things like System Mechanic.

[scrumpz]

Yes I'm logged on as administrator. the problem is with installing .cab files.
Have reinstalled windows, but problems remain.
Mind you on the downloaded files have tried again with old modem and they worked.Not all though (like nvidia drivers).
Also may susspect memorey -have tried memtest-but susspect slot 2 or mem stick?

[hulkinator]

If MemTest points out a problem with some RAM (or even if it doesn't)- pull the stick out (or try by running your system with all but one of your RAM sticks in all possible combinations) and see if your problems persist. If they do, then you know that that stick is to blame, and it should be replaced.

[new tech guy]

Also an outside possibility of what was said, could be the hardrive going down the toilet. Also could have possibly been from running registry cleaners as stated before, once their damage is done, its done, your going to have to wipe and start clean if one of them hosed something...

[lagunasrfr]

Do you have a System Restore point prior to when the problem started. You can restore to there and see if your problem goes away. You can always undo that restore if it didn't help.

[scrumpz]

Tried jiggling sticks and installs did work.Put both sticks back uninstalled/reinstalled all ok?.
Then reinstalled printer driver/apps yesterday and had cab. file fault again!
So think one stick faulty again.
Could be mobo connection?