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Pro Tools vs Windows

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sorohanro's Avatar
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03-Dec-2009, 02:40 PM #1
Pro Tools vs Windows
Hi everyone. I’m not a computer specialist, I’m a Windows user, that means that I click on things and expect them to do what I need, without understanding too much of the process. That’s why I need help from people with more knowledge, so I’m asking here.

I constantly have same problem with different software.
I install it, run it, works just fine, close the program, then try to run it again and just don’t start.
I open “Task Manager” and in “Applications” tab the program is not showing, I open “Process” tab and there it is showing, taking some percents of memory, no CPU . On screen don’t appera nothing.
I tried double clicking, right click and “run as”, from “Start” menu “Run”... nothing works.

I use legal, licensed software, not cracks.
Win XP, Service Pack3, Intel Core2 Duo @ 2.20GHz, 2 GB ram.
The problem I had with: Audacity, Opera, Mozilla.

Now I’m considering to buy “Pro Tools M-Powered” and I have same problem with the demo, I just can’t get it started… what if the complete version will react the same ?...
Please help.

P.S.
The Pro Tools demo can be found here:
http://www.softpedia.com/progDownloa...oad-98596.html
Phantom010's Avatar
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03-Dec-2009, 02:49 PM #2
Hi sorohanro and welcome to TSG!

Try the following registry fix: EXEFIX

Save the reg file to your desktop. Double-click on it to merge it to your registry.

Reboot.

Try running programs again.

Let me know how it goes.
sorohanro's Avatar
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03-Dec-2009, 03:01 PM #3
Thank you
I'll try it in some time, now I'm in the middle of a virus scan (can't turn off the computer), I thought to run that just in case.
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03-Dec-2009, 03:02 PM #4
If the fix doesn't work,

Please click here to download and install the HijackThis installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything
sorohanro's Avatar
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03-Dec-2009, 03:17 PM #5
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\wt\wcmdmgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\DeltaIITray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Mihai Sorohan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\setup\avast.setup
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Digidesign\Pro Tools\ProTools M-Powered.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Digidesign\Pro Tools\ProTools M-Powered.exe
C:\Program Files\Digidesign\Pro Tools\ProTools M-Powered.exe
C:\Documents and Settings\Mihai Sorohan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mihai Sorohan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Mihai Sorohan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [M-Audio Taskbar Icon] C:\WINDOWS\system32\DeltaIITray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Mihai Sorohan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Upload - {FD4E2FF8-973C-4A19-89BD-8E86B3CFCFE1} - C:\Program Files\Free Download Manager\FUM\fumiebtn.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: digiSPTIService - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Pro Tools\digiSPTIService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 6537 bytes
Phantom010's Avatar
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03-Dec-2009, 03:24 PM #6
Try a Clean Boot to narrow it down to a possible culprit among your non-Windows applications.
sorohanro's Avatar
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03-Dec-2009, 03:39 PM #7
made what is written there... not really working
Phantom010's Avatar
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03-Dec-2009, 03:41 PM #8
You might need to run a sfc /scannow or a Repair Install.
sorohanro's Avatar
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03-Dec-2009, 03:46 PM #9

tried, not really working...
Anyway, thanx for your time, help and all the links... I guess I owe you a beer
Phantom010's Avatar
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03-Dec-2009, 03:49 PM #10
Looks like you need it more than me... Sorry I couldn't help.

sorohanro's Avatar
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03-Dec-2009, 03:52 PM #11
I guess I'm up for the nice and good "format & re install".. will take days to have all my programs up but will be a bit cleaner... I hope.
I guess you could fix it if you would see it, like this by "talking about it" it's a bit hard.
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03-Dec-2009, 03:56 PM #12
Last attempt:

Click on Start > Run > type %temp%

Delete everything in that folder.
sorohanro's Avatar
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03-Dec-2009, 05:49 PM #13
Thanx man, really appreciate your help.
Didn't work but I'm really impressed by the time you spent to try to find me a solution. Thanx again.
sorohanro's Avatar
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04-Dec-2009, 10:50 AM #14
So... anybody else having a suggestion ? 'cause in 20 minutes I'm gonna reinstal windows and try it on a clean instalation.
sorohanro's Avatar
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04-Dec-2009, 06:59 PM #15
I reinstalled Windows, I had a clean clean installation, just Windows, Service Pack 3, Avast Antivirus, drivers and Pro Tools. Opened Pro Tools and WORKED !!!... then I restarted the computer and I have same problem again
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pro tools, program faile to initiate, windows xp

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