Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Search Search
Search for:
Tech Support Guy > > >

itunes error 7 bad image


(!)

jambo109's Avatar
jambo109 jambo109 is offline
Computer Specs
Junior Member with 1 posts.
THREAD STARTER
 
Join Date: Feb 2010
Experience: Beginner
22-Feb-2010, 06:01 PM #1
itunes error 7 bad image
I have been ploughing through numerous sites attempting to resolve my itunes issue, but to no avail. I'm using windows vista and since updating itunes and IE approx 6 weeks ago I have been unable to access itunes.

I have reinstalled more times than I can remember and followed all of the usual instructions regarding complete removal of itunes, quicktime, bonjour etc.

Quicktime error message reads as follows:
"C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_n one_d08d7da0442a985d\MSVCP80.dll is either not designed to run on windows or it contains an error. Try installing the program agin using the original installation media or contact your system administrator or the software vendor for support."

Upon reinstalling itunes the error message reads "ituneshelper was not installed correctly. please reinstall itunes. error 7", a second box then appears when I double click the icon saying exactly the same thing for itunes not being installed correctly and the dll message above.

If anyone can help it would be hugely appreciated as i have hit a brick wall.
I have tried a clean start up so that no other programs could interfere with launch and now I have noticed that towards the end of a new install a message comes up saying that windows installer
lawson_jl's Avatar
Computer Specs
Senior Member with 1,056 posts.
 
Join Date: Aug 2008
Location: Illoinois, USA
Experience: Einstein
27-Feb-2010, 01:02 AM #2
The apple support website says to download Quicktime first and install it. Then install iTunes second. This does solve quite a few issues. Your sounds pretty messed up though. Do other programs have issues as well? Also have you tried launching iTunes in Safemode? It likely won't work but it's a worthwhile troubleshooting step.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
bad image, error 7, installation, itunes, vista

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑