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Help me get rid of AdAware


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maineac60's Avatar
maineac60 maineac60 is offline
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02-Aug-2010, 08:58 PM #1
Help me get rid of AdAware
Can someone PLEASE help me get rid of LavaSoft Ad-Aware? I installed it and it totally screwed up my
computer. When I try to un-install it, I get a message saying that I do not have permission to access the
files and cannot proceed. I need to get this program off from my computer.
dotty999's Avatar
dotty999   (Dotty) dotty999 is offline
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02-Aug-2010, 09:03 PM #2
try using an uninstaller such as Revo, it will get rid of every last trace
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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02-Aug-2010, 09:29 PM #3
Are you sure that it's Lavasoft Ad-Aware 8.3.0.0 that you installed, and not a rogue security program that has a similar name?

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maineac60's Avatar
maineac60 maineac60 is offline
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03-Aug-2010, 06:38 AM #4
Well, I used Revo to uninstall it but my computer is still exceptionally slow. This all started when I installed Ad-Aware. I have no idea what the problem might be.
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03-Aug-2010, 07:08 AM #5
Go here and click the installer link in version 2.0.4 to download and save HiJackThis 2.0.4.

After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it. Allow it to install in its default location.

After it's been installed, start it and then click "Do a system scan and save a log file".

When the scan is finished in less than 30 seconds, a log file will appear. Save that log file.

Return here to your thread, then copy-and-paste the entire log file here.

--------------------------------------------------------------------
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maineac60 maineac60 is offline
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03-Aug-2010, 12:10 PM #6
OK here is my Hijack This Log file

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:05:45 PM, on 8/3/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Registry Mechanic\RegMech.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ParetoLogic\FileCure\FileCure.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Nitro PDF\Professional\NitroPDFDriverService.exe
C:\WINDOWS\system32\NLSSRV32.EXE
C:\Program Files\Blaze Media Pro\NMSAccess32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\lxcicoms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.mueller-inc.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O21 - SSODL: WinNTSystem - {07572e71-fd3a-4cee-97a5-cfa4f13074c2} - C:\Program Files\Common Files\WinNT\WinNTSystem.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: BarQuery Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\BarQuery\barquery151.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NitroPDFDriverCreatorReadSpool (NitroDriverReadSpool) - Nitro PDF Software - C:\Program Files\Nitro PDF\Professional\NitroPDFDriverService.exe
O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\WINDOWS\system32\NLSSRV32.EXE
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\Blaze Media Pro\NMSAccess32.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VIPRE Antivirus (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9380 bytes
maineac60's Avatar
maineac60 maineac60 is offline
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03-Aug-2010, 01:54 PM #7
BTW. although Revo says that AdAware was uninstalled, it is still totally there.
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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03-Aug-2010, 03:50 PM #8
Start HijackThis, but don't run a scan.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click the "Save List" button.

Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

Return here to your thread, then copy-and-paste the entire file here.

-----------------------------------------------------------------

The startup load needs trimming down.

Some programs need to be uninstalled or updated or replaced.

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maineac60's Avatar
maineac60 maineac60 is offline
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03-Aug-2010, 09:20 PM #9
Here it is

100% Free Cribbage 7.40
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 7.0
Adobe Reader 9.3.3
Advertising Center
Auslogics BoostSpeed
Blaze Media Pro
Blaze Media Pro
CAMERA SHOOTING SOFTWARE
CloneDVD2
Coupon Printer for Windows
CyberLink PowerDVD 8
CyberLink PowerDVD 8
DeLorme Street Atlas USA 2009
DesignPro 5.4 Limited Edition
DFX for Windows Media Player
DVD Flick 1.3.0.7
dvdSanta 4.50
ffdshow
FinePixViewer Resource
FinePixViewer Ver.5.5
FinePixViewer YTUPL
FUJIFILM FinePixS2Pro Shooting Driver
FUJIFILM USB Driver
gBurner
Google Chrome
Google Earth
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Deskjet Printer Driver Software 9.0
Infinite Crosswords
InfraRecorder
IrfanView (remove only)
Java(TM) 6 Update 20
Lexmark 7300 Series
LimeWire PRO 5.4.6
Mahjong Escape - Ancient Japan
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
mobile PhoneTools
Mozilla Firefox (3.6.8)
Mozilla Thunderbird (2.0.0.24)
MP3 Player Utilities 4.00
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB973685)
Mueller Services Photo Uploader
Mueller Services Sketch Tool
Nero CoverDesigner
Nero DriveSpeed
Nero PhotoSnap
Nero Recode
Nero ShowTime
Nero StartSmart
Nero Vision
Nero WaveEditor
NeroBurningROM
NeroExpress
neroxml
Nitro PDF Professional
NVIDIA Drivers
Paragon Hard Disk Manager™ 2009 Suite
ParetoLogic FileCure
PHP 5.3.2
PowerISO
QuickTime
RAW FILE CONVERTER EX
RAW FILE CONVERTER LE
Registry Easy v5.6
Registry Mechanic 8.0
Revo Uninstaller Pro 2.2.3
RZ MP4 To DVD Converter
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB980376)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
SoundTrax
SureThing CD Labeler Deluxe 5.0.593.0
SyncCell 3.0
Tipard AMV Video Converter
TWC Customer Controls
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Outlook 2007 Junk Email Filter (kb2202131)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB955759)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIA Audio Driver Setup Program
Vuze
Vuze Toolbar
WebEx
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
WinNc 4.8
WinRAR archiver
Xilisoft Video Converter Ultimate
Yahoo! Messenger
Yahoo! Toolbar
wilson44512's Avatar
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03-Aug-2010, 11:32 PM #10
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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04-Aug-2010, 10:12 AM #11
maineac60:

Follow these instructions carefully and take your time.

Click Start - Run, type in SERVICES.MSC and then click OK.

When the services window appears, expand it so you can see the list clearly.

Double-click on the below entries to open their properties window. (Note: You have to do one entry at a time)

Change "Startup Type" to Disabled, then click Apply - OK.

Lavasoft Ad-Aware Service (aawservice)

ASKService

ASKUpgrade


Double-click on the below entries to open their properties window. (Note: You have to do one entry at a time)

Change "Startup Type" to Manual, then click Apply - OK.

Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0)

BarQuery Service

FLEXnet Licensing Service

Google Update Service (gupdate) (gupdate)

Java Quick Starter (JavaQuickStarterService)

NVIDIA Display Driver Service (NVSvc)

stllssvr

SupportSoft RemoteAssist

Yahoo! Updater (YahooAUService)


After you're done, close the services window.

Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

Remove the checkmark in the below startup entries. (Note: .exe may be missing in the names)

Adobe Reader Speed Launcher or Reader_sl.exe

Adobe ARM or AdobeARM.exe

QuickTime Task or qttask.exe

SunJavaUpdateSched or jusched.exe

NvCplDaemon or NvCpl.dll,NvStartup

nwiz or nwiz.exe

NvMediaCenter or NvMcTray.dll,NvTaskbarInit

RegistryMechanic or RegMech.exe

LimeWire On Startup or LimeWire.exe

Windows Search or WindowsSearch.exe

After you're done, click Apply - OK/Close - Restart.

When the small System Configuration Utility window(see screenshot below) appears during restart, ignore the message.

Put a checkmark in that window before you click OK to close it.

Start HiJackThis, then click "Do a system scan and save a log file".

Save the new log that appears, then copy-and-paste it here.
Attached Thumbnails
Help me get rid of AdAware-scu.jpg  
maineac60's Avatar
maineac60 maineac60 is offline
Member with 141 posts.
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Join Date: Apr 2004
Location: Union, Maine
04-Aug-2010, 08:06 PM #12
OK here it is...the above made a huge difference...THANKS

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:03:40 PM, on 8/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Nitro PDF\Professional\NitroPDFDriverService.exe
C:\WINDOWS\system32\NLSSRV32.EXE
C:\Program Files\Blaze Media Pro\NMSAccess32.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ParetoLogic\FileCure\FileCure.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\lxcicoms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.mueller-inc.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O21 - SSODL: WinNTSystem - {07572e71-fd3a-4cee-97a5-cfa4f13074c2} - C:\Program Files\Common Files\WinNT\WinNTSystem.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: BarQuery Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\BarQuery\barquery151.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NitroPDFDriverCreatorReadSpool (NitroDriverReadSpool) - Nitro PDF Software - C:\Program Files\Nitro PDF\Professional\NitroPDFDriverService.exe
O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\WINDOWS\system32\NLSSRV32.EXE
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\Blaze Media Pro\NMSAccess32.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VIPRE Antivirus (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 8027 bytes
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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Trusted Advisor with 58,347 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
05-Aug-2010, 06:15 AM #13
Quote:
Originally Posted by maineac60 View Post
OK here it is...the above made a huge difference...THANKS
Trimming down the startup load tends to speed things up a bit, so I'm glad to hear it's working for you.

It looks like you missed a few, so go back and re-read my previous instructions.

-------------------------------------------------------

Uninstall these programs because they're not needed or are dangerous to use:

Auslogics BoostSpeed

LimeWire Pro 5.4.6

Registry Easy 5.6

Registry Mechanic 8.0

Vuze

Vuze Toolbar


Programs that claim to clean/boost/optimize/tuneup a computer are generally worthless and will result in broken programs and a damaged operating system. They do nothing to improve speed or performance. Stay away from them.

File-sharing programs are dangerous for obvious reasons.

-------------------------------------------------------

Now that Lavasoft Ad-Aware is disabled in the services list, you should be able to uninstall it.

-------------------------------------------------------
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