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My BUILT-IN webcam can't be detected?


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alwayslove alwayslove is offline
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Join Date: Jul 2010
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06-Aug-2010, 10:33 PM #1
My BUILT-IN webcam can't be detected?
I just got my computer back from the shop to fix a few problems [which they didn't], and now I found a problem I never had before: my Yahoo! Messenger cannot detect my built in webcam. I'm not sure how this happened, it's worked like a charm for years now, and now I can't use it. I was told to go to Control Panel -> Hardware and Sound -> Device Manager -> Imaging Devices, but my camera never showed up, the only program that shows up is WSD Scan Device. I tried to do the "set up voice and video" in Yahoo, but it only detected my microphone and speakers, not my camera. I think my software is called Cyberlink YouCam, but I can't even do anything with it now because my camera cannot be detected.

I'm using a 64-bit Windows Vista, HP Pavilion dv5. someone help please? I don't understand how something can't be detected when it's built in to the computer
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Join Date: Nov 2006
Location: uk
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07-Aug-2010, 01:52 AM #2
it would not be detected if its dead or faulty or has been disconnected by the computer shop.
in device manager start type device manager enter are there any yellow ? marks or red Xs yes track driver down, no go to top tab scan for hidden devices see if that flags it up
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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Location: Hillsborough county, Florida
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07-Aug-2010, 06:50 AM #3
What's the exact model number of that HP Pavilion dv5 laptop?

If you don't know for sure, advise what the product/part number on the sticker is.

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