There's no such thing as a stupid question, but they're the easiest to answer.


Search Search
Search for:
Tech Support Guy > > >

Safari/outlook crashes and a blue background appears


lilacskies's Avatar
lilacskies lilacskies is offline
Member with 8 posts.
Join Date: Oct 2007
Experience: Beginner
19-Sep-2012, 02:19 PM #1
Safari/outlook crashes and a blue background appears
I can't seem to find a solution to this problem. I have had a few occasions when I have logged into web-outlook on safari and when I have completed writing an email and press send, I usually get logged out of outlook and my background screen turns blue. I still have access to the icons but I find this problem annoying and it's difficult to send emails. One person suggested deleting some sort of cache (~/Library/Caches/ but when I attempted this I 'was told' I didn't have permission to access the file. I downloaded an anti-virus program thinking that would fix the problem but it did not. Running OS 10.6.8. Not too knowledgeable when it comes to computers so if you have a suggestion, please post in laymans terms (dumb it down!). Thanks.
Headrush's Avatar
Member with 2,463 posts.
Join Date: Feb 2005
Experience: Advanced
19-Sep-2012, 06:09 PM #2
I don't use Web Outlook, but sounds like it's probably using some web technology that Safari doesn't support the same way Internet Explorer does. (Or likely any Webkit based browser like Chrome)

I would download Firefox and see if works on that browser.

It doesn't sounds like a cache issue.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑