[pez_queen]

Hi There,

I just installed Adobe Creative Suite CS3 on my Mac Mini.

Photoshop is refusing to recognise that I've got a scanner.. I've reinstalled all programmes and drivers for it twice to no avail.

I'm having to go though the scanner utils which is all very inconvenient.

Any suggestions?

[NitroNic]

First off... what is the model of the scanner?

Here are some suggestions, if you have the resources to do so:

1) Sounds elementary, but be 100% sure the scanner is ON. Hopefuly it has a power light, just in case the scan lamp doesn't come on when idle.

2) Try a different signal cable

3) Try to see if any other software recognizes that you have a scanner attached (preferably NOT a CS3 app)

4) Try the scanner on a different computer.

Let me know what you try and what the results are.

Nic

[pez_queen]

figured it out today (has taken a while!)

being an intel mac, running Photoshop in Rosetta means that it's picked up no problems.

just go to photoshop App icon.. right-click> Get Info> check 'run in rosetta'

for anyone else having problem!

[Serge_N_Gin]

Thanks for posting your solution pez_queen ... !