[philippo22]

I have a white macbook not quite sure of OS think 10.4.2, it was bought mid 2006 so not sure if this matches. Am at work so can't check right now.
The last couple of days keep getting the kernel error and sometimes it turns back on straight away, sometimes if remove battery and replace then it works but generally it just keeps repeating the same error.
I have never added any RAM or anything, the only thing i can think is someone downloaded TVUplayer onto my mac the other day so it came up on the desktop .exe and then couldn't be opened obviously and was put in the trashcan.
Does anyone have any ideas?
Thank you

[philippo22]

This kernel panic error always happens at startup, don't know if that reduces the possible problems?

[philippo22]

Home from work the computer is Mac OSX 10.4.11 1.83 GHz intel 512 MB 667MHz
Took many attempts to turn on computer with kernel panic message coming on over and over again, finally am on this computer. No panic logs as it happens as it is starting up, please can someone explain what is happening.
Many Thanks

[Yankee Rose]

Hi philippo22: welcome to Tech Support Guy.

Can you give the exact error message you see (word for word)?

[philippo22]

Hey,
The error says You need to restart your computer. Hold down the power for several seconds or press the restart button.
It is in 4 languages.

I seem to get it straight after startup just after the apple logo but before the pinwheel, if i try to start in safe mode it just seems to delay the time until the message comes up. However, every so often it does load up normally and works fine.

[Yankee Rose]

Hi again Phillippo22:

Can you press the F8 key and type -v for verbose output, and report back the error?

[philippo22]

i am at work so don't have my mac so wil do it later, but when do i do this?
When the error is up?
And do i hold all 3 buttons f8, - and v together or one at a time?
Thank you very much for all your help, i am very grateful

[Headrush]

Originally Posted by philippo22

i am at work so don't have my mac so wil do it later, but when do i do this?
When the error is up?
And do i hold all 3 buttons f8, - and v together or one at a time?
Thank you very much for all your help, i am very grateful

No. You continuously hit F8 while booting until you see a boot command line appear on screen, then you type -v.

I would suggest you type debug=0x100 -v

This will also replace the restart message with the actual details of the error which should display where the problem is occurring.

[philippo22]

Thank you very much i will try this later and post my results

[philippo22]

Oh dear, i keep pressing f8 when the computer starts up, however, the apple sign still comes up and then the error message just like before.