Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Apple MacOS
Tag Cloud
access acer asus bios bsod computer crash desktop dns driver drivers error ethernet excel freeze gaming graphics hard drive hardware hdmi internet laptop malware memory monitor motherboard network printer problem ram registry repair router slow software sound trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Operating Systems > Apple MacOS >
WEIRD MSN VIRUS , ACCOUNT THEIFT? , Or spyware??? help

Reply  
Thread Tools
hayabusafmw's Avatar
Junior Member with 4 posts.
 
Join Date: Jul 2009
21-Jul-2009, 10:08 AM #1
WEIRD MSN VIRUS , ACCOUNT THEIFT? , Or spyware??? help
Help! , calling all macs/pc guru
msn guru


i have a weird problem

last month i sold my macbook to buy a imac
so i was obligated to use a old PC tower i had here
it was infected with a virus

since then on my new IMAC my msn account on adium is getting spammed ,
Adding a new contact is a ***** since my MSN fundation seems hacked... with something dunno what & HOW!!!

on msn messenger 3/4 of my list is randomly blocked an can't be unblocked
im sending junk to everyone...

also when i log in there's like any contacts that said that they were adding me and i already had them for years inside my list....

this isn't a normal virus
it's like if it's permanantly on my email.....

I Tried Resetting my password but
Each time i log in with normal msn messenger it pops the same ****

how to remove this junk
im sure it isn't something big just a stupid thing
Byteman's Avatar
Moderator & Malware Removal Specialist with 17,387 posts.
 
Join Date: Jan 2002
Location: NY
Experience: Junkware Jouster
21-Jul-2009, 04:33 PM #2
Hi,

Normally there is a few days to a week or more waiting time but I really feel sorry for your contacts.... this stuff can automatically be sent to others to infect them, so let's try to stop it quickly

Perhaps we can clear this up quickly

Hi, Welcome to TSG!!


Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
__________________
Mung (computer term), the act of making several incremental changes to an item that combine to destroy it
Donate directly to help the site TSG Library
TSG's Welcome Guide- Tips, Rules, How to use TSG and more!
hayabusafmw's Avatar
Junior Member with 4 posts.
 
Join Date: Jul 2009
21-Jul-2009, 07:43 PM #3
thanks!!

well now im on a mac
it's like WTF do i still have this on my pc
since it's not on the computer it's like on the account and WAY further than that since i changed password

im kind of confused

let's terminate that spyware or hacker :P


please help me!
Byteman's Avatar
Moderator & Malware Removal Specialist with 17,387 posts.
 
Join Date: Jan 2002
Location: NY
Experience: Junkware Jouster
21-Jul-2009, 08:22 PM #4
You will need to do what is in my previous reply on the affected PC, not your Mac.

Post the Hijackthis log and I will check it and probably offer some more steps. We can find out if malware is on the Windows PC, or in email, whatever....

. Most of our tools probably do not work at all on a Macintosh. Macs can get malware, so I would not be surprised to see some there, but as I said, we generally only clear up malware on Windows PC's. Checking for it on your old PC will tell us what is going on.
__________________
Mung (computer term), the act of making several incremental changes to an item that combine to destroy it
Donate directly to help the site TSG Library
TSG's Welcome Guide- Tips, Rules, How to use TSG and more!

Last edited by Byteman; 21-Jul-2009 at 08:31 PM..
hayabusafmw's Avatar
Junior Member with 4 posts.
 
Join Date: Jul 2009
22-Jul-2009, 10:19 PM #5
but im not even going on the PC infected anymore i threw it out
it's never OPENED or on the internet

i changed passwords and on my mac using microsoft msn
it's still acting weird

the only thing i get today is

POP UPS of contacts adding me to my msn list but i have had them for YEARS!!!!
it's the only thing left i beleive all the other stuff stopped
Byteman's Avatar
Moderator & Malware Removal Specialist with 17,387 posts.
 
Join Date: Jan 2002
Location: NY
Experience: Junkware Jouster
22-Jul-2009, 10:21 PM #6
Hi,

Let's transport you to the Mac forum and maybe they can help..... Hijackthis is strictly for Windows as far as I know.
hayabusafmw's Avatar
Junior Member with 4 posts.
 
Join Date: Jul 2009
23-Jul-2009, 05:02 PM #7
yeah and anyways i ain'T on windows anymore
no pc on windows CONNECTED to a power outlet in the house.....

so i can't figure why im still getting those spams , + random adding pop ups when i log in....
Byteman's Avatar
Moderator & Malware Removal Specialist with 17,387 posts.
 
Join Date: Jan 2002
Location: NY
Experience: Junkware Jouster
23-Jul-2009, 10:50 PM #8
I heard you about not having a Windows PC, that is why I moved your thread to the Mac forum a day ago.

A friend's PC could have been infected (didn't you say they were blocking you or letting you know about the bad links your computer was sending them?) so, you are still getting the bad links FROM THEM appearing on your MSN Messenger, when you are online and IM'ng you might get them.

I was going to have you run some Windows tools....on that Windows computer to see if it was infected but you reported what you did about switching to only Mac. Our tools will not run as far as I know, on Macs....so keep an eye out for some help here. There is malware that can run on a Mac, only I do not know how to test for it.

I would look into removing and reinstalling the MSN programs you have that are not working right.
__________________
Mung (computer term), the act of making several incremental changes to an item that combine to destroy it
Donate directly to help the site TSG Library
TSG's Welcome Guide- Tips, Rules, How to use TSG and more!
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 09:34 PM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.