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tyrrelld · 21-Sep-2009, 03:04 AM #1

Hello, I need help with an issue, My sister has a Mac when she would turn it on it did not start correctly. She asked me to look. I have never really use a iMAC note book. Anyway what I guess was it was trying to boot from Network. I got it to boot and changed it to boot from harddrive. When I try update some of the programmes I get an error Can't Find Bills Of Material. I get this when trying to update Safari and the OS. Has anyone got any ideas.

Yankee Rose · 21-Sep-2009, 08:21 AM #2

Hi there tyrrelld:

Your Bills of Material (BOM) message may pertain to corrupt optical disc files. You don't have the original OS install CDs that came with the MacBook?

What version of OS X is it running? (Apple>About This Mac) And what version of Safari? Safari>About Safari

Depending upon the versions of OS X and Safari, you may be at the maximum version of Safari.

tyrrelld · 22-Sep-2009, 12:35 PM #3

Hello, The Mac is Running OS X 10.2.8, I do have some disc's, I have retore disc 1 to 3 and Mac OS X 1 and 2, What do you think.

Yankee Rose · 22-Sep-2009, 01:57 PM #4

Hello again:

The latest version of Safari (3.1.1) requires OS X 10.4.11 as a minimum. Did you check your current version of Safari?

tyrrelld · 22-Sep-2009, 02:38 PM #5

I am getting the same error when trying to update the OS, Bill Material Not Found.

Yankee Rose · 22-Sep-2009, 03:07 PM #6

What version of the Mac OS X 1 and 2 are the discs?

tyrrelld · 22-Sep-2009, 04:19 PM #7

Hello again, They are 10.2.3, The OS X that is loaded is 10.2.8. I cant seem to find a update to 10.2.9/10 not sure what it goes to. Also when I run the sofwtare update tool I get no results.

Yankee Rose · 23-Sep-2009, 06:34 AM #8

tyrelld: 10.2.8 is the last update to Jaguar (10.2.x). If the CDs that came with this machine are 10.2.6, that is the software that was originally loaded on it, and at some point in time it was updated to 10.2.8.

You could reload the OS on the machine to 10.2.6 and start fresh.

tyrrelld · 24-Sep-2009, 04:47 AM #9

If I reload to the origal level is it like reloading XP, Installing drivers and all that muck that goes with XP.

Yankee Rose · 24-Sep-2009, 03:41 PM **#10**

Heck no ... it's a MAC.

This will guide you: Using Restore Discs with Mac OS X 10.2 through 10.3.3

After the fresh install, run the Apple Software Updater.

Good luck!

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