iMac can't get to printer.

Cognomen · 05-Oct-2009, 08:40 PM #1

iMac G5 with OS X 10.5.8
Printer is a Deskjet 6840 Color Inkjet Printer.
Printer's status is Idle, Default - (seemingly spontaneously).
How do I change that to switch the printer ON?

Yankee Rose · 06-Oct-2009, 08:00 AM #2

Hi Cognomen - welcome to TSG.

Did the printer EVER work on this Mac? Have you tried updating the Deskjet software?

Cognomen · 06-Oct-2009, 09:57 AM #3

Thanks very much for the welcome.

Yup. WHEN the Deskjet works, it works just fine. It's actually a very good printer.
It just tends to go on strike every so often - like this. So, usually, I know what to do.
Such as keeping the Driver up to date - 3.3.3 has been the newest for a while now.
But switching to "Idle - Default" - that I can't find anywhere.

Yankee Rose · 06-Oct-2009, 12:03 PM #4

Cognomen - do you by chance dual-boot this iMac with Windows?

Cognomen · 06-Oct-2009, 12:12 PM #5

Know nothing about Windows. Don't know term: dual-boot.

Have two computers on Airport home network: iMac G5 and iBook G4.
All of network works except printer. All lights on printer that should be on - are on.

iMac can find printer. Printer window says: (little green light) Idle, Default.

Yankee Rose · 07-Oct-2009, 10:37 PM #6

Cognomen - consider yourself lucky if you know nothing about Windows

(Kidding!)

Dual-boot means your computer can run both Mac and Windows. The newer Macs are Intel-based (hardware compatible), so Windows can run on them as well as OS X.

Which Mac is your printer physically hooked to? Or are you using an Airport Extreme?

Cognomen · 08-Oct-2009, 10:17 AM #7

Quote:

Originally Posted by Yankee Rose

Which Mac is your printer physically hooked to? Or are you using an Airport Extreme?

Please see my last post of 06-Oct-2009

Yankee Rose · 08-Oct-2009, 10:39 AM #8

Although the printer is not "offline", take a look at this article from HP's Support website. It may help.

Cognomen · 13-Oct-2009, 12:32 PM #9

Quote:

Originally Posted by Yankee Rose

Although the printer is not "offline", take a look at this article from HP's Support website. It may help.

Sorry for the delay in responding. Your advice kept me going to the point where I'd made progress - the network computers could now find the printer. But it wasn't on the network. Just that one thing to work out.
Phoned HP willing to pay $35 for advice. Long story short: becoz printer was Dec. '05, they wouldn't advise. So - getting new printer. Arrives today. Didn't seem right somehow.

Yankee Rose · 14-Oct-2009, 08:34 AM **#10**

Well, those printer companies get you one way or another - usually with the ink cartridges.

Take care!

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