Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Apple MacOS
Tag Cloud
access audio black screen blue screen boot bsod connection crash dell desktop drivers dvd email error excel excel 2003 firefox hard drive hardware hijackthis internet keyboard laptop malware monitor network networking outlook problem processor ram recovery router safe mode screen slow sound spyware tdlwsp.dll trojan vba video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Operating Systems > Apple MacOS >
Solved: Mac locked up after boot

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

 
Thread Tools
LinuxBum's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2009
Location: Grapevine, TX
Experience: Intermediate
19-Oct-2009, 07:55 PM #1
Solved: Mac locked up after boot
I attempted to search for this but kept receiving, "An internal server error occurred. Please try again later." Even after some manual searching I could not find any resolve.

My issue:
Saturday evening I was sitting on my couch browsing the web and watching some TV. The software update popped up stating that I needed to run updates on Quicktime, ITunes & a security update. The versions and sizes of these updates, I cannot recall. Like a good tech, I updated and they D/Led and installed flawlessly. It reboot and a few min later I decided I was done with regular TV and went into the bedroom and decided to watch a movie(burned DVD). After that movie was over I thought I'd get in a few laughs on a comedy DVD I have. I put that DVD in and within 10-20sec the screen faded(became darker) and some text written in 4 languages on what appeared to be a dark grey box with the power icon popped up reading exactly "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button." I have used this DVD and many other DVDs in this comp before.
Simple enough, I thought it may need to restart again for some reason. I reboot and the OS comes up and within 5sec this screen pops up again and again and again....it won't go away and I am unable to use the laptop at all. The screen freezes up, the mouse doesn't move, the keyboard doesn't respond, NOTHING!

This is a company provided laptop and I was not given a restore disc, if there even is one. Last Friday I asked to upgrade to Leopard and the manager gave me Snow Leopard for the Intel proc. So, I am not going to get any help there as I told him I have one of the older G4 procs and he said, well, it is the newest OS. *sigh*
Anyway, I am trying to fix this just short of having to reinstall the entire OS. What I remember from this setup is:
PowerBook G4 1.87Ghz
512MB RAM
OS X 10.4.11

I am very new to the Mac OS, but technical enough to understand the jargon. IF you need me to access the BIOS or what ever it is on a Mac; then I will need instructions on how to do so.

Thank you for your time and assistance on this matter.

-Richard
LinuxBum's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2009
Location: Grapevine, TX
Experience: Intermediate
20-Oct-2009, 02:30 PM #2
I figured it out. It was the DVD I had put in there. I do not know why it will not read or why the Mac locked up the way it did. I had to boot into a CLI and type eject cd and then mac-boot. It boot up and is running good now.
Reply Bookmark and Share

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 12:33 PM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.