[agoodjohn]

I had a registry problem and win 98se restored the reistery but I had to reload most of mr progs.
but I have roladed uninstalled reloaded word 2000 several time and keep getting illegal error
WINWORD caused an invalid page fault in
module MSO9.DLL at 016f:308cfad5.
Registers:
EAX=006d0010 CS=016f EIP=308cfad5 EFLGS=00010216
EBX=00000008 SS=0177 ESP=0062f5d8 EBP=0062f5e0
ECX=00001bf7 DS=0177 ESI=00643000 FS=2c27
EDX=00008000 ES=0177 EDI=006d1034 GS=2b7e
Bytes at CS:EIP:
f3 a5 8b ca 83 e1 03 f3 a4 5f 5e 5d c3 8b 4d 10
Stack dump:
00008000 0062f754 0062f758 306a7943 006d0010 00641fdc 00008000 0062f6e0 006d0010 306a7913 0062f754 006d0010 00008000 00000000 302fefd7 0062f754
have tried replacing MSO9.DLL but to no avail
regards Alan

[Anne Troy]

Hi, John.

First, rename normal.dot to abnormal.dot.

If that doesn't work, hit Start-Run and type regedit and hit enter.

Go to this folder:

hkey_current_user\software\microsoft\office\9.0\word

Right click the Word folder and rename it to OldWord.

Reinstalling Office does not fix the registry. There's a program for each, Office 97 and Office 2000, called Eraser97 and Eraser 2000 (yes, I spelled them both exactly as they are spelled, spaces and all). Using them ensures a "pure" reinstall of Office. However, I think this will resolve your problem. If not, let me know and I'll help you get eraser if you need it.

[agoodjohn]

thanks Dreamboat
hkey_current_user\software\microsoft\office\9.0\word

Right click the Word folder and rename it to OldWord.

worked well all ok now.
regards Alan