[lpb]

I had MS Word & Excel (2000 edition) installed on a laptop (OS= Win98). MS Access 2000 was not installed but was listed under program folder. I no longer have the program CD for the 2000 edition. I removed the programs and tried to do a full installation of the older version MS Office 97. Word and Excel intalled with out a problem but Access will not install. The system is looking for a license for Access. I have imputed the CD Key at installation but it does no good. I think the system is looking for the license CD Key for Access 2000 which was never fully installed & which I no longer have. Any ideas how to handle? Where is the license information stored? Can reference to license information for Access 2000 be deleted so that it will accept the license number for Access 97?

[mhughes]

Try this:
http://support.microsoft.com/support...SRCH&SPR=ACC97

[Anne Troy]

I would completely uninstall Office 2000 using Eraser 2000, and completely uninstall Office 97 using Eraser 97. Then, reinstall 97. This is the only way to ensure a proper install of 97. IMHO.

Here's the links you need:

http://support.microsoft.com/support.../Q176/8/23.ASP
http://support.microsoft.com/support.../Q219/4/23.ASP

[Anne Troy]

Thanks for the help. Office 97 is now successfully installed.

Case closed. Glad to hear it, lpb!