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Solved: Word 2007 - Vista Crash


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darnold's Avatar
darnold darnold is offline
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14-Jun-2007, 08:47 PM #1
Solved: Word 2007 - Vista Crash
When I try to use Word 2007 on Vista it keeps crashing on me. I can type for a little while then it locks up on me.

Any ideas on how to solve this problem?
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kama64 kama64 is offline
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14-Jun-2007, 08:54 PM #2
Do you have any other Office 2007 product like Excel or Outlook.

If you type some data in Excel or try creating a email message in Outlook does it also lockup?

Is this a fresh install of office or did you have 2003 installed already and upgraded?

Last edited by kama64; 14-Jun-2007 at 09:01 PM..
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14-Jun-2007, 09:11 PM #3
I have the ultimate verison of Office 2007 so I have everything installed. I dont use Outlook though.

Everything else works just fine. Word is the only thing that crashes on me.

I had a trial version on my laptop because it came with it when I bought the laptop but I uninstalled it before I installed my version of Office. Word worked just fine last night now it doesnt want to work at all.
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14-Jun-2007, 09:26 PM #4
Try running word without addins:

Click Start and in the Start Search field type: winword.exe /a and hit enter
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darnold darnold is offline
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14-Jun-2007, 09:35 PM #5
I solved the issue:

Start...Run... type in regedit

Then follow the path HKEY_CURRENT_USER/Software/Microsoft/Office/12.0/Word

Then change the folder called 'data' to 'olddata'
Then change the folder called 'options' to 'oldoptions'

When you open up Word again it creates new files to replace the old
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14-Jun-2007, 09:39 PM #6
Cool glad u got it
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10-Sep-2007, 11:33 AM #7
Word crashing
Thanks man, this error had been doing my nut in for days.
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10-Sep-2007, 12:15 PM #8
Don't forget to mark your thread as Solved by going to Thread Tools | Mark Solved | Perform Action.
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doylea007 doylea007 is offline
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10-Sep-2007, 12:34 PM #9
Close Thread
I never opened one dude; just picked up on someone else's problem.
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10-Sep-2007, 01:22 PM #10
Quote:
Originally Posted by doylea007
I never opened one dude; just picked up on someone else's problem.
I was talking to the OP, darnold.
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doylea007 doylea007 is offline
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10-Sep-2007, 01:41 PM #11
Doh!
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17-May-2008, 10:58 PM #12
Quote:
Originally Posted by darnold View Post
I solved the issue:

Start...Run... type in regedit

Then follow the path HKEY_CURRENT_USER/Software/Microsoft/Office/12.0/Word

Then change the folder called 'data' to 'olddata'
Then change the folder called 'options' to 'oldoptions'

When you open up Word again it creates new files to replace the old
Yes!, thanks man
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