OK. Dont follow the instructions for installing it, it didn't work for me! First, I uninstalled ALL the software that came with it, and any other software i put on to burn cd's. then i unplugged the drive from the usb port, turned the computer off, then plugged it in, turned it on, and windows 98 SE detects it but cannot find any drivers for it. (go along with that, untill it says it has no drivers) then install the sony USB Spressa CD-Extreme software, and reboot as required. KEEP THE DRIVE PLUGGED IN UNTILL IT IS DONE REBOOTING! then go in windows explorer and see if it comes up. (It did for me.)