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Tech Support Guy Forums > Software & Hardware > Hardware > Archive: Hardware >
{RESOLVED} Printers and DOS

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~carolyn~'s Avatar
~carolyn~
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15-Jan-2001, 12:57 PM #1
I have a user that is trying to print to an HP6 from a DOS name-tag program. The program has been used before and without a problem, with the same printer. We cannot find what has changed but apparently something has. I uninstalled and reinstalled the printer and it printed one name-tag for me. But when she told it to print the whole list of name-tags, it didn't print. It appears that it is processing the print job but does not go to her printer. Got any suggestions? Thanks as always!
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~carolyn~
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15-Jan-2001, 03:24 PM #2
I solved the problem - the "Spool MS-DOS Print Jobs" was not enabled. I enabled that and the job printed beautifully! Thank you for being here!
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