[paulmaier]

I have been playing around with my realplayer and found that I didn't like that much and deleted it. After this Netscape 4.7 would not load. I have uninstalled and reinstalled a new one and also have reinstalled Windows 98. My computer is an IBM Aptiva pentium 300 63 mb ram yr:1999. The following message comes up when Netscape is trying to load the plug-ins.NETSCAPE caused an invalid page fault in
module NETSCAPE.EXE at 015f:006043ad.
Registers:
EAX=00000000 CS=015f EIP=006043ad EFLGS=00010206
EBX=00cfa280 SS=0167 ESP=00b4e988 EBP=00b4e9b8
ECX=0000006f DS=0167 ESI=00000000 FS=332f
EDX=00d0f874 ES=0167 EDI=00000000 GS=0000
Bytes at CS:EIP:
80 3e 00 74 46 80 3f 00 74 35 0f be 1e 83 fb 7f
Stack dump:
00d0f850 00cfa220 00cfa280 005ee088 00000000 00000000 00000000 00d0f840 00000000 00000001 00000033 00ccf660 00b4e9d8 005ee184 008ed6c8 00d0f840

[MikeV]

Try uninstalling Netscape again, but make sure that you actually go back and delete the "Communicator" directory that doesn't get removed by the uninstall (you'll also notice that there's a "Plugins" directory that wasn't deleted. Hmmm.) before you reboot and try another installation.

Let me know how this works.

Mike

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It is easier to get forgiveness than it is to get permission.

Any sufficiently advanced technology is indistinguishable from magic.

In any organization there will always be one person who knows what is going on. This person must be fired.

[Paul Nagel]

One other thing is after doing what MikeV sugested, do CTRL+ALT+DEL and shut down any running apps except Explorer and the Netscape Installation Program before starting the download. The disableing of the Antivirus software is probably very important.

[paulmaier]

Hey Guys,
I am not sure if this will reach both of you. I hope that it does. I appreciate that you have gone out of your way to answer my problem. But, I broke down and called Netscape telephone help service. So after $30 bucks, they tell me to just rename my plugin file to oldplugin and make a new file called plugin in the same folder and then to reboot the computer. It worked, so if you here of anyone else with this problem, please mention it to them and have them save $30 big ones. Cheers!! and keep it free

paul

[MikeV]

Sweet! Glad you got your problem fixed, and thanks for posting a solution!

We look forward to you staying around the board!

Mike

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It is easier to get forgiveness than it is to get permission.

Any sufficiently advanced technology is indistinguishable from magic.

Hurewitz's Memory Principle: The chance of forgetting something is directly proportional to... to... uh.....