There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Archive: Windows 95/98/Me
Tag Cloud
adware audio bios blue screen boot bsod computer connection crash dell email error excel firefox freeze freezing google hard drive hardware hijackthis install internet laptop linux malware network no sound outlook problem reboot recovery redirect router screen server slow sound speakers spyware startup trojan usb video virus vista windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Operating Systems > Earlier Versions of Windows > Archive: Windows 95/98/Me >
Internet Connection failure w/Win98

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
Kermit4568's Avatar
Member with 33 posts.
 
Join Date: Feb 2000
07-Feb-2000, 06:19 PM #1
Ever since I installed WIN98 2nd ED I have failure to connect to my ISP Inever had a poroblem with Win 95. About every sixth time I try to connect I get this error message RNAPP caused invalid page fault in module <unknown> at 0000:7fff32f2 then I notice all my running application icons normally in the volume control and time box in the task bar disappear. When I hit CTRL/ALT/Delete they are still listed however. I have reformated my drive and reinstalled Windows 98 and it has not changed. Once the failure occurs I cannot connect to the Internet no matter if I use IE.5.0 or Outlook EX. I have to shut down and reboot.

Please advise.

Kermit
Paul Nagel's Avatar
Senior Member with 1,863 posts.
 
Join Date: Sep 1999
Location: AA, Mi. USA
07-Feb-2000, 06:42 PM #2
RNAAPP is part of Dial Up Networking. Try removing and reinstalling DUN.
Bryan's Avatar
Distinguished Member with 12,082 posts.
 
Join Date: Jul 1999
Location: USA
07-Feb-2000, 07:18 PM #3
One other thing, are you installing some type of software on your system provided by your ISP? If so, when was the last time you got a new CD from them? If the CD is old I would get a new copy. There were changes made to DUN from W95 to W98. If you are using an old copy or a copy intended for W95 then the software may be having a problem when it creates your DUN connection.
Kermit4568's Avatar
Member with 33 posts.
 
Join Date: Feb 2000
07-Feb-2000, 08:12 PM #4
I have removed the entire comunications program and reinstalled it. This was after I made a clean installation of Win98 2EX I also removed my dial up connection and reinstalled it, also Ditto with the modem. I do not use the servers CD I always made my own connection and I also used the connection Wizard and still get the error message about every six times I try to connect.
Bryan's Avatar
Distinguished Member with 12,082 posts.
 
Join Date: Jul 1999
Location: USA
07-Feb-2000, 08:51 PM #5
There is a DUN update for W98SE to 128bit at the Windows Update site. Though it does not seem to be related, you could try it.

Also, what all do you have running at Startup. It's possible another program, is causing the failure. Start>Run type in msconfig and press enter. Click on the Startup tab.

Or try running Drwatson. Start>Run, key in Drwatson and press enter. When the error occurs you will see DrWatson appear on the screen. See if it gives anymore clues to the cause of the error.

[This message has been edited by bhesson (edited 02-07-2000).]
Kermit4568's Avatar
Member with 33 posts.
 
Join Date: Feb 2000
08-Feb-2000, 10:46 AM #6
Thanks for the speedy response. I am trying all of the suggested fixes. Since it is an intermittent problem it may be a few days before I will be able to advise you if any cured the problem.

Kermit
Kermit4568's Avatar
Member with 33 posts.
 
Join Date: Feb 2000
08-Feb-2000, 01:30 PM #7
I have now tried all of the suggestions and the problem remains. I strongly suspect a possible Memory Chip leak. What is your opinion on it being the possible cause. Looking back on past history I did find I had a Internet error problem about two years earlier when I was running Win 95 and I replaced the Memory chip and the problem was gone.

Kermit
Kermit4568's Avatar
Member with 33 posts.
 
Join Date: Feb 2000
16-Feb-2000, 11:04 AM #8
My suspicions proved to be correct. I replaced the SDRAM chip two days ago and the and I have had no failures since and no more error messages.

Kermit
Bryan's Avatar
Distinguished Member with 12,082 posts.
 
Join Date: Jul 1999
Location: USA
16-Feb-2000, 12:34 PM #9
Glad to hear you fixed it. I always hesitate to advise people to buy new Ram because it they do and the problem still exists, then I guess they feel like I just cost them $$$ for something that was fine. In reality bad ram probably causes a good 25-30% of the problems people experience. I just try to exhaust all other possiblities and hope they come to the decision to buy Ram on their own after we have tried everything.

BTW, your problem is not that rare. MS actually has a KB article explaining that some programs that ran fine under one vrsion of Windows, but may not under another version due to the different ways each version uses memory.

http://support.microsoft.com/support...&SA=ALLKB&FR=0

[This message has been edited by bhesson (edited 02-16-2000).]
Closed Thread Bookmark and Share

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 12:40 PM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.