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Outlook 2007


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Sunny410's Avatar
Sunny410 Sunny410 is offline
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Join Date: Dec 2006
24-Feb-2012, 06:19 PM #1
Outlook 2007
When user right-clicks on email in Outlook 2007 she does not get the option to Append to Adobe PDF or Print to Adobe PDF. Other users with same version have this option, along with same version of Adobe Acrobat (9 Std.). How do I get hers to offer this option also?
Sunny410's Avatar
Sunny410 Sunny410 is offline
Member with 104 posts.
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Join Date: Dec 2006
27-Feb-2012, 10:26 AM #2
I have uninstalled and reinstalled her Office and it didn't resolve the issue.
WendyM's Avatar
Trusted Advisor with 3,997 posts.
 
Join Date: Jun 2003
Location: Northern California
27-Feb-2012, 07:45 PM #3
Hi Sunny,
It sounds like she doesn't have the add-in enabled. I don't remember specifically where the option is in 2007, but I think you go to the Office button and then Options (or any other way to get to Options). Click the Add-Ins tab. At the bottom, make sure the window says COM Add-Ins and click Go. Is the box for Acrobat PDFMaker Office COM Addin checked? If not, check it. Any luck?
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