MS Outlook 2k "cannot turn off reminder" - Page 2

**EAFiedler** · 04-Aug-2008, 04:53 AM **#16**

Hi clevo

Welcome to Tech Support Guy Forums!

Just tried that tool myself.
Were you able to open the Reminder, double clicking it?
Then you could uncheck the Reminder box.

clevo · 04-Aug-2008, 06:44 AM **#17**

Hi EAFiedler

Thanks for your welcome and reply.

No I can't open the reminder and If I try to snooze it, it says "the message you specified cannot be found"

It's very frustrating.

**EAFiedler** · 04-Aug-2008, 06:48 AM **#18**

I was referring to the MfcMapi tool interface. Can you open the Reminder in the interface?

clevo · 04-Aug-2008, 06:55 AM **#19**

Apologies. No I can't. It won't do anything. I tried deleting another working reminder and it deletes with no problem.

**EAFiedler** · 04-Aug-2008, 07:01 AM **#20**

I downloaded the mfcmapi_bin.exe file from that KB article.
I found it wasn't that intuitive.

How far were you able to get using mfcmapi?
Were you able to Show Profiles?

Or does, "It won't do anything." mean you were not able to run mfcmapi.exe, at all?

clevo · 04-Aug-2008, 07:10 AM **#21**

I can open the tool and get to the reminders without a problem. As I mentioned, I managed to delete a known good reminder to confirm the mfcmapi tool works as it should, its just that it won't delete the two reminders that are causing my trouble. Nothing at all happens when I right click and set to permanantly delete.
I must emphasise that the tool is working fine.
It's strange that I can see the reminders with the tool but they are not visable anywhere within outlook and it's calendar.

**EAFiedler** · 04-Aug-2008, 07:25 AM **#22**

If you open the reminder, can you uncheck the reminder box?

Under the Message Class column header, it also shows whether it is a Task or Appointment.

Have you closed and restarted Outlook since attempting to delete the reminders?

clevo · 04-Aug-2008, 07:42 AM **#23**

It's an appointment and I can't open the appointment. I can display the contents of the message in the preview pane of the MfcMapi tool but there is nowhere I can see that I could turn it off.
Is there a way I can send you a snapshop of the MfcMapi screen I refer to?

**EAFiedler** · 04-Aug-2008, 07:46 AM **#24**

Yes, you can upload a screen shot, save it as a .jpg.
When you reply, use the Go Advanced button. Below that window is a Manage Attachments button where you can upload the screen shot.

clevo · 04-Aug-2008, 07:57 AM **#25**

Won't let me upload the message.
I will look at how I can get this to you.

**EAFiedler** · 04-Aug-2008, 07:59 AM **#26**

Is it giving a reason, for why, it won't let you upload?

Is the file too large?

clevo · 04-Aug-2008, 08:06 AM **#27**

This is the error I get when I try to save the message from MfcMapi
I'm not sure of another way to do it.
Like with the problem I have. I can see the entry on MfcMapi but can't open or do anything with it

Error: Failed to open message.
Code: MAPI_E_USER_CANCEL == 0x80040113
Function (null)
File f:\df7830\extest\src\mfcmapi\folderdlg.cpp
Line 1624

**EAFiedler** · 04-Aug-2008, 08:09 AM **#28**

I have sent you a private message.

clevo · 04-Aug-2008, 08:12 AM **#29**

browser just rejected it. Can you please resend

**EAFiedler** · 04-Aug-2008, 08:20 AM **#30**

At the top of the page under your name is: Private Messages click that link to go to your Inbox. Try to open it again.

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