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Solved: Word 2003 cursor keeps turning into hourglass


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dshahen's Avatar
dshahen dshahen is offline
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23-Sep-2005, 09:52 PM #1
Unhappy Solved: Word 2003 cursor keeps turning into hourglass
I am using Windows XP SP2 with Office 2003. I am having a problem with Word 2003 but none of the other Office programs. When I open Word the cursor keeps changing to an hourglass every 8 seconds and stays that way for about 30 seconds. It stalls what I am doing and makes it difficult to type. I have searched for answers here and on the web. The only information I have seen says there could be a problem with Adobe. I have Adobe Reader 7 and Adobe Download Manager. I have run numerous virus/spyware scans through various companies and nothing shows so I eliminated virus or adware/spyware problems. I would appreciate any assistance as this is driving me crazy.

Thanking you in advance.
RT's Avatar
RT RT is offline
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24-Sep-2005, 12:25 AM #2
dshahen,
I think you'll get more information in another part of the forums

I'll ask a moderator to move this, to the Business Apps forum.

I believe you'll get a quicker, more informed response there
win98se's Avatar
win98se win98se is offline
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Join Date: Nov 2003
Location: Hertfordshire UK
24-Sep-2005, 04:20 PM #3
During the hourglass session, do a Ctrl+Alt+Delete, this will bring up Task Manager, which will then tell you what application is running and causing the hourglass to appear.
dshahen's Avatar
dshahen dshahen is offline
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10-Dec-2006, 09:41 PM #4
Resolved. Thanks The issue had to do with my Brother printer. The fix is this. Go to ctrl/alt/del, go to processes, END process spoolsv.exe. It works everytime. I haven't had the problem once since I bought a Lexmark printer.
~Candy~'s Avatar
Retired Administrator with 103,708 posts.
 
Join Date: Jan 2001
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11-Dec-2006, 10:14 AM #5
Wow, that took a while to figure out

You can mark the thread solved using the THREAD TOOLS drop down menu.....maybe you can get around to it next year?

Thanks for letting us know what it was....that was a tricky one
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