Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Business Applications Business Applications
Search Search
Search for:
Tech Support Guy > > >

Strange delay at "My Computer" or Internet Explorer


(!)

rwnewson's Avatar
rwnewson rwnewson is offline
Member with 54 posts.
THREAD STARTER
 
Join Date: May 2003
Location: University of Toronto, Canada
13-Oct-2005, 12:48 PM #1
Cool Strange delay at "My Computer" or Internet Explorer
Hello. I have a weird problem that doesn't seem very critical, but is really starting to bug me! I have a brand-spanking-new computer from Dell (Dimension 9100) with Windows XP. When I got the computer, there were no problems but this problem started about a month later.

There seems to be a delay of about 15-20 seconds every time I do the following two things:
i) Double-click on "My Computer" and wait for the contents to show
ii) Type a URL in the "Address" field in Internet Explorer WITHOUT the "http://" and hit [Enter]

As you might know, if you don't include the "http://", IE should search for what address you really meant and put the http:// in automatically. For me, the computer doesn't bother starting to do this until a 15-20 second delay is up. WEIRD EH?

My best guess is that my CD-ROM drive is causing the problem (Combo Drive DVD/CD-RW). Perhaps my computer takes a long time checking the CD drive before it bothers searching the rest of the computer. I don't know how to stop this, since it didn't do this before, and started doing it now spontaneously.

If anyone has any suggestions I would REALLY appreciate it. THANKS!!!
win98se's Avatar
win98se win98se is offline
Member with 253 posts.
 
Join Date: Nov 2003
Location: Hertfordshire UK
13-Oct-2005, 05:56 PM #2
Start | eventvwr.msc | Applications
then rightclick any entries around the time of the delay and click Properties

If this fails, Ctrl+Alt+delete and look at the running processes whilst you are experiencing difficulties, is anything taking up too many resources?

Start | Control Panel | System | Hardware | Device Manager
No Yellow circles and exclamation marks?

Failing this helping, it sounds like a case for a HijackThis log.

Can you send in a log?
rwnewson's Avatar
rwnewson rwnewson is offline
Member with 54 posts.
THREAD STARTER
 
Join Date: May 2003
Location: University of Toronto, Canada
14-Oct-2005, 07:40 PM #3
The eventvwr.msc showed no events during the time of either problem.

The task manager showed nothing taking up resources during the times of the delays... only System Idle Process (99%) as if nothing was happening.

The Device Manager shows no unknown or problematic devices.

AVG Virus check (updated) shows no viruses.

The HiJackThis log is attached. Any help would REALLY be appreciated! Thanks!!!
Attached Files
File Type: log rwnewson-log1.log (7.5 KB, 231 views)
win98se's Avatar
win98se win98se is offline
Member with 253 posts.
 
Join Date: Nov 2003
Location: Hertfordshire UK
15-Oct-2005, 04:31 AM #4
Well, the Hijack Log seemed healthy enough.

After a night's sleep, I found this - does it help?
win98se's Avatar
win98se win98se is offline
Member with 253 posts.
 
Join Date: Nov 2003
Location: Hertfordshire UK
15-Oct-2005, 04:35 AM #5
Hmmm... obviously not enough sleep, here's the link:
http://support.microsoft.com/default...b;en-us;819017
ChazUK's Avatar
ChazUK ChazUK is offline
Junior Member with 25 posts.
 
Join Date: Jun 2005
Location: uk
Experience: Intermediate
17-Oct-2005, 06:01 AM #6
HI
I see I am not the only one with this I posted on Operating Systems forum with the same and NOT sorted it out. also checked this link no joy.
Chaz
Glaswegian's Avatar
Glaswegian   (Iain) Glaswegian is offline Glaswegian is authorized to help remove malware.
Computer Specs
Malware Removal Specialist with 3,823 posts.
 
Join Date: Dec 2004
Location: Erm...Glasgow?
17-Oct-2005, 07:23 AM #7
The log shows MessengerPlus3 which may include spyware - see here

http://inetexplorer.mvps.org/answers/43.html

Could be contributing to your problems?

Regards
rwnewson's Avatar
rwnewson rwnewson is offline
Member with 54 posts.
THREAD STARTER
 
Join Date: May 2003
Location: University of Toronto, Canada
17-Oct-2005, 08:55 AM #8
I turned off WIA as the link suggested... It didn't fix anything, and WIA seemed to be back on the next time I looked. I have MSNPlus, but I denied participation in the Spyware program upon installation.

It looks like I have the same problem as Chaz above. Let's try to see what is common amongst our systems.
- We both have WinXP Home SP2 NTFS
- We both use MSN Messenger
- I use AVG Antivirus, which is small, and not Norton

Chaz, do you have the same delay in the Internet Explorer address bar? Do you use MSNPlus? Do you have a scanner?

I have a Dell All-in-One Scanner/Printer/Copier... maybe I'll try unplugging that or something... I do regular Windows updates... doesn't seem to help.
Any other ideas? This is no simple little problem, folks... This is a hardcore challenge! Come on let's unite and fix this problem!!! Yaaaa!!
MSquared's Avatar
MSquared MSquared is offline
Junior Member with 2 posts.
 
Join Date: Oct 2005
Experience: Intermediate
19-Oct-2005, 09:32 PM #9
Same Problem Here
Well, I'm experiencing the same problem. Any time I try to access explorer files (through explorer itself, or the "run" command or Browse in PSP) I have to wait forever.

My Internet Explorer also does not autofill the (I am apparently not allowed to type what it doesn't autofill?!? , but I am sure you know what I mean) anymore, and when I try to pull down the address bar, IE locks up completely.

I am running a Dell 4600, Windows XP SP2 (all current updates).
I do not use MSN Messenger (or any message program).
Running Norton Internet Security 2005 (all current updates) and Spybot and Ad-Aware frequently.
I too checked my Processes, and System Idle was using 99%, nothing else hogging it up.

If anyone has any suggestions on what to do I would greatly appreciate it.
broadview's Avatar
broadview broadview is offline
Junior Member with 3 posts.
 
Join Date: Oct 2005
Experience: Intermediate
19-Oct-2005, 11:20 PM #10
Specs: Alienware P4, Windows XP Pro, SP2

No help, but here are some additional facts:

I have the same problems (slow "My Computer" search and the IE bug). This just started on a 2-yr. old computer.

There were only two things I did recently to my system: 1. Installed a Maxtor external USB HD; 2. Windows Update (not an SP update, just the usual critical update).

I have also discovered this problem: My Device Manager is now completely blank. This may or may not be a related problem, but I am curious if anyone with the slow "My Computer" problem has this one as well. (Microsoft has posted the blank Device Manager as a known SP2 issue with a Windows PnP tool designed to fix minor corruptions--Article ID : 893249.)

Perhaps this is all XP corruption of the USB/PnP enumeration. I think that the USB HD install may have been the last straw in my case.

I can live with it, everything is functional, but fear that a complete reinstall is the only fix.
chugger93's Avatar
chugger93 chugger93 is offline
Junior Member with 1 posts.
 
Join Date: Oct 2005
Experience: Advanced
20-Oct-2005, 01:28 PM #11
I'm having this problem all of a sudden as well. Got back from a trip, and now whenever I open "my computer", it takes a few seconds to load up all the drives. Theres a delay. No spyware installed whatsoever, SP1 installed, XP Professional. Attempted with 3 different apps to clean my registry out. No luck.

I've tried everything. Further Ideas?
sparkkey's Avatar
sparkkey sparkkey is offline
Junior Member with 1 posts.
 
Join Date: Oct 2005
Experience: Computer Illiterate
20-Oct-2005, 07:38 PM #12
http / My Computer delays
I had to register and toss in my $.02

I ran into this problem twice. The first time was on my brothers computer and, believe it or not, revolved around his HP networked 3-in-1 printer driver.

Long story short after MUCH searching, downloading the latest driver for his printer seemed to resolve his delay issue. (Delay in MY COMPUTER and lack of "h tee tee pee" in explorer)

Today I ran into the same symptom on another XP machine. This was most likely caused by ME chasing down a NASTY set of viruses and spyware. I weeded out the NASTY buggers, but noticed this glitch after all was said and done, which I remembered from my other experience. There was no HP printer involved in this situation, so I poked around on the net a bit.

I found a site containing suggested registry entries:

Since I'm new, I can't post [You Are Els] but it basically said this:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\stisvc]
"Start"=dword:00000004

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explor er]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanc ed]
"NoNetCrawling"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explo rer]
"NoRemoteRecursiveEvents"=dword:00000001



reg #1> My STISVC was set at 2, and I changed to 4 (first registry entry)

#2, #3> The next two registry suggestions were already OK...

#4> This registry section didn't even have the Key "NoRemoteRecursiveEvents" , so I created the key as a DWORD type, changed it to 00000001, rebooted and the problem(s) went away.

Note: PAY close attention the what HKEY area you are in. I almost made the
change in HKEY_LOCAL instead of HKEY_MACHINE before I double checked and corrected myself.

Hope this helps...

-JP
broadview's Avatar
broadview broadview is offline
Junior Member with 3 posts.
 
Join Date: Oct 2005
Experience: Intermediate
20-Oct-2005, 10:43 PM #13
Hail to sparkkey!

The registry edits fixed the slow "My Computer" and IE bug. I had to create two entries and edit two entries.

Thanks so much!

(My Device Manager problem still exists, so I assume that this is a different issue... at least this one seems to be on Microsoft's list.)

sparrkey (JP): I owe you one!

VW
MSquared's Avatar
MSquared MSquared is offline
Junior Member with 2 posts.
 
Join Date: Oct 2005
Experience: Intermediate
21-Oct-2005, 11:49 AM #14
Today Is National Sparkkey Day
Sparkkey, you're my hero.

Like broadview, had to edit two keys and create two keys, rebooted and everything works perfectly.

I can't thank you enough, because this was driving me i n s a n e.

Thanks again!
broadview's Avatar
broadview broadview is offline
Junior Member with 3 posts.
 
Join Date: Oct 2005
Experience: Intermediate
21-Oct-2005, 04:04 PM #15
A follow-up to the secondary problem I mentioned in my original post: my blank Device Manager was fixed by uninstalling Windows security update KB905749.

If you read my original post on this thread, updating Windows XP was one of the recent changes I had made when XP started these annoyances.

There are currently a lot of posts on various forums about security update KB905749 making the Device Manager go blank.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑